Sales Assistant

About the role: Sales Assistant will support the service team by handling administrative tasks, including creating quotes for repairs, processing orders for repairs, swaps, and replacements, and monitoring the status of these orders. This role requires strong organizational skills, attention to detail, and the ability to collaborate with both internal teams and customers.

What will you do:

• Create accurate and timely quotes for repair services

• Process orders for repairs, product swaps, and replacements

• Monitor and track the status of orders created to ensure timely delivery

• Collaborate with the sales, orders and support teams to ensure seamless order processing

• Maintain records of orders, quotes, and correspondence with customers

• Assist in preparing reports related to order fulfilment and performance metrics.

What you will bring:

• Prior experience in a sales support or administrative role in international environment

• Knowledge of sales processes and familiarity with product order repair and replacement workflows

• Familiarity with Dynamics 365 and Salesforce

• Familiarity with order management systems and CRM tools (experience with Zoho is a plus)

• Fluent English

You have:

• Focus to detail and accuracy in creating quotes and processing orders

• Excellent communication skills, both written and verbal

• Ability to work independently and as part of a team.

What’s in it for you:

• Long-term, secure engagement in the stable product development company

• High business standards environment

• Flexibility and flat management structure

• Learning opportunities and professional development (incl. related certifications)

Auditdata is a proud Danish company that delivers software-as-a-service (SaaS) and hardware solutions to audiologists and hearing clinics. Our mission is to enhance the patient experience when they enter a hearing clinic. Our headquarters is in the heart of Copenhagen with offices in Ukraine, UK, Poland, Canada, Australia, USA, and more.

Take part in a culture where personal and professional growth is as important as business growth. Spread throughout the world, our team casts a wide net across many locations, lifestyles, and backgrounds.

Feels like it’s a perfect match to you?
We look forward to your application! (please apply your English CV)

Auditdata is an equal opportunity employer that is committed to create diverse work environment free of discrimination and harassment. We make recruiting decisions based on your experience and skills.