Operations and Logistics Lead

📬 About Stable

Stable makes it simple to headquarter a business from the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 4000+ companies like Ethos Life, Hipcamp, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors.

Regulations for US entities were written in the 1800s and have changed little since. The result is a confusing system based on antiquated assumptions about the way businesses operate — requiring physical addresses, demanding wet signatures, and communicating through physical mail. 

These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography. 

We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster.

We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs.

Our business is at an inflection point. We’re growing quickly with a product people love (NPS 65+) and we’ve proven we can service companies of all stages and industries — from early-stage startups to mid-market companies in industries like technology, logistics, and property management.

This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built.

👩‍💻👨‍💻 Role

‍As an Operations and Logistics Lead, you will launch Stable in new cities to grow our customer base and revenue. Today, we offer addresses in five cities. Everyday, businesses that want to use Stable are blocked from onboarding because we do not offer an address in a city they need — you will fix this problem.

More specifically, your job will be to unlock known demand by creating a city expansion strategy and executing on it. The impact of this role will be large — the work you do will add thousands of customers and millions of dollars in recurring revenue.

‍

Here are a few examples of the types of projects you’ll work on:

• Define expansion strategy — Analyze internal + external data and work directly with the co-founders to define our city expansion strategy.

• Launch new markets — Execute on our expansion strategy by traveling to cities to launch. Along the way, you’ll use and improve our launch playbook.

• Establish relationships with logistics partners — Establish relationships with new and current logistics partners to troubleshoot issues, handle renewals, and serve as their main point of contact

This role is ideal for people invigorated by solving difficult problems and creating systems with large impact. You’ll be the first role of this type at Stable, and should be excited to apply your analytical, self-starter, mindset towards problems of all types.

😀 Who you are

• Driven by impact: You consistently see the possibility in what could be. The idea that you can make the future better than the present is exciting — and you want to be surrounded by others that share this ambition.

• Learn by doing: You are motivated by results — you collect the information you need to understand which problems are most important to solve first. When challenges arise, you believe the best way to solve them is by tackling them head on.

• Form deep relationships: You can easily put yourself in others’ shoes and enjoy understanding varying perspectives. You’ve found a result of this tendency are relationships you care about deeply.

✅ What You'll Do

• Define our city expansion strategy by using internal + external data to model demand, revenue impact, costs, and more

• Travel throughout the US to launch Stable in new markets

• Work with our operations and engineering teams to get new markets up and running in production with customers

• Work with our growth and sales teams to get new markets seeded with initial customers

• Serve as the point of contact for all logistics partners

🎁 What we offer

• Competitive salary and generous equity 🚀

• Unlimited paid time off 🏖

• Medical, dental, and vision insurance 🏥

• Home office set-up 🖥

• Work from anywhere within continental US time zones (PT, MT, CT, or ET) 💻

• Opportunities to shape the future of Stable and grow into leadership roles 💌