
VP Supply Chain & Logistics
About Birchbox
Since 2010, Birchbox has redefined the way people discover and shop for beauty and grooming by pairing a monthly subscription of handpicked, customized samples with relevant content and a curated e-commerce shop. Birchbox’s trailblazing subscription concept has continued to innovate. Visit www.birchbox.com for a forever useful, always delightful beauty and grooming experience.
Position Overview
Birchbox is looking for a VP, Global Supply Chain & Logistics, reporting into the COO, to lead our operations teams and 3PL networks. The VP, Global Supply Chain & Logistics will oversee procurement and supply chain, inventory management and warehousing, fulfillment and return logistics for all markets - US, UK, Spain, and China. This position is responsible for not only the top and bottom line results, but also for building and maintaining the company culture.
This is a remote based positions, open to candidates in the United States.
Responsibilities
Establish strategic direction and set goals for operational infrastructure and operational execution. Partner with leadership and individual department heads to ensure operational priorities are aligned with strategic business and team goals.
Establish best in class operational infrastructure to allow for rapid scaling and growth management, cost optimization, best in class quality, delivery and customer satisfaction - across B2C ecommerce, B2B, and wholesale/retail partners.
Directly oversee and manage all manufacturing/operations functions day to day, including supplier quality, supply management, and global logistics.
Own and manage our 3PL relationship; ensure partnership is aligned with strategic goals and 3PL is positioned for success in supporting us in meeting those goals.
Develop and maintain relationships with vendors & suppliers including contract manufacturers and third-party logistics; review contracts and negotiate terms.
Establish and maintain a best in class QA approach, process, checks, and controls with all vendors & suppliers.
Oversee international regulatory compliance, facilitate the risk management process for regulatory compliance as we launch internationally.
Manage inventory planning; manage inventory levels, control, safety stock, and other inventory related processes.
Implement processes and systems to generate higher operational ROI and workflow optimization for rapid growth.
Create SOPs and best practices for performance monitoring in order to optimize quality & delivery time.
Oversee the global supply chain and logistics team and ensure team structure and growth plans are sufficient to drive operational excellence.
Set, own & manage the operational budgets to deliver to profit targets.
Requirements
10+ years in operations; exposure across all key operational functions with specific experience in contract manufacturing and third party logistics in the consumer goods industry
Demonstrated track record of implementing the appropriate systems, organizational structures, and processes to achieve the organization's goals and KPIs.
Experience working in the beauty industry and working internationally
Proven track record of building high-performing teams; you know how to hire, train and retain top talent
An understanding of how to scale without over-hiring.
Technical aptitude; Can interface with in-house engineers and quickly master new applications.
A successful candidate...
Connects the dots between fulfillment centers, Customer Experience teams, and Operations teams, ensuring everyone is in constant communication, knows the goals, and is inspired to achieve them, together.
Demonstrates excellent interpersonal and communication skills, both written and verbal with the ability to communicate complex ideas simply and effectively.
Is a dynamic and empathic leader who inspires the people around them.
Possesses excellent negotiation skills.
Carries themselves with a "roll up your sleeves" attitude using discipline and resourcefulness.
Birchbox welcomes people from all backgrounds, ethnicities, cultures, and experiences. We celebrate how different perspectives benefit our employees, our products, and our community. We are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. We are proud to be an equal opportunity employer.
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