Email Marketing Success Manager

👋 Hey, hey - thanks for checking us out!

❓ Do you already love digital marketing and want to grow your skills?

❓ Do you think remote work and online business is the future?

❓ Does working with high level, +7-figure, business owners sound exciting?

❓ Are you looking for a fun team to build cool sh*t with?

✅ If you answered YES to all of the above, then let me introduce FlowCandy…

• We are a retention marketing (email + sms) agency that works exclusively with eCommerce stores that have a revenue of over $100k per month.
  

• Our team is extremely results oriented and generates millions of dollars per month in email revenue for our clients.
  

• The whole team is dedicated to providing a premium customer experience for our clients - from onboarding and support, to copy, design, and overall quality.

😍 Already sound like the kind of place you’d want to work? Well there’s more…

• We're flexible, light-hearted, and have a strict "don't be an asshole policy.” We’re the exact opposite of what you’ll find on /r/antiwork
  

• Your compensation will be very competitive and there will be opportunities to continually grow your salary through strengthening your skills
  

• All of us encourage learning and reaching goals - both personal and professional. We'll fund books, courses, conferences, etc. that you think will help you.
  

• Upward mobility is practically unlimited - we have big goals, and need great people to help us achieve them.
  

• We are fully remote, and you can live anywhere as long as EST hours are doable.

💌 So what are we looking for in our next Success Manager?

• Great soft skills - fun, likable, and detail-oriented
  

• A strong understanding of digital marketing strategy
  

• A great eye for good creative (copy, design, implementation, etc.)
  

• The ability to crank out an email on their own, if needed
  

• Experience with the tools we use - Klaviyo, Attentive, Postscript, Shopify, Google Analytics, etc.
  

• Client management skills and the ability to manage project timelines and expectations
  

• Ability to manage an internal team of Project Managers, Copywriters, Designers, Developers, and Quality Assurance Analysts
  

• Incredible communication - both with team members and clients
  

• Ambition and grit - an intrinsic need to get better and solve problems

📊 Here is what our Success Managers do...

• You'll be the face of FlowCandy for the clients you manage - you're their main liaison and their champion
  

• You'll be responsible for managing each clients overall retention strategy
  

• You'll work with the team to make sure their projects are completed on time and up to standards
  

• You'll coach your team of project manager and creatives on how to better serve the clients you are responsible for
  

• You'll step in to assist your team and work on client projects when needed
  

📝 Here are the details...

• The position starts as Part Time, but can easily transition to Full Time quickly. It all depends on your prior experience and how quickly you pick up our systems.
  

• Every new hire starts training as a Quality Assurance Analyst so that you can learn our standards and procedures - you will typically start Success Manager duties within 60-90 days of starting with us.
  

• Salary is based on experience and will scale based on the position requirements you're able to fulfill.
  

• We want you to share with us what experiences and traits make you a great fit for FlowCandy. Feel free to do this however you see fit (video, cover letter, personal website, your resume, etc. are all fine).