Ecommerce Manager

Fast growing brain health supplement company in search of an Ecommerce Manager to join our talented team.  

We’re a small, hardworking, collaborative team on a mission to build better brains with open source formulas.  We believe that Better Brain = Better Life.  Since 2013 we have improved the mental health of over a million people. 

What we do —> Move Fast, Take Ownership, Think Big. How we do it —> Excellence, Integrity, Impact

Tasks + Responsibilities:

Managing 2022 Website Redesign Project

• Working with our chosen design agency to ensure they have all necessary resources for website redesign

Daily management of our Shopify Store

• Product page edits and management

• Bug fixes

• Improving customer experience

• Configuring and optimizing Shopify Apps

• Working directly with customer support team to deal with issues as they arise

Managing All Store Promos

• Working with the NS management team to brainstorm effective promos

• Implementing automatic discounts and automations (BOGO, FREE Gifts, % OFF)

• Managing design and implementation of sale pages

• Working with email agency to plan and execute email campaigns

Customer Experience and Lifetime Value

• Optimizing the customer experience

  • Improving customer portal

  • Working with Email Agency to Improve Email Flows

  • All pre and post purchase interactions

Skills:

Deep knowledge of Shopify

Ability to make basic Shopify page edits

Experience with ecommerce marketing

• Email marketing

• Onsite conversion rate optimization

• Improving customer experience and lifetime value

• Basic copywriting skills