Operations Manager

We're looking for an Operations Manager who can help us GSD across all things operational for the company. This role is perfect for someone that loves executing + making improvements to processes to make them more efficient + setting up new initiatives from 0 to 1.

Responsibilities include a) client support & community management; b) drop/trading/buyout operations; c) regulatory operations and d) special projects such as setting up vault partnerships, organizing photoshoots of assets, etc.

This role is 99% execution.

What You'll Do

• Client Support & Community Management: Manage our interactions with our community while automating processes

• Drop & Trading & Buyout Operations: Manage our drop calendar and cross-functional projects within Asana

• Regulatory Operations: Work with our GC to ensure that our assets are filed properly

• Special Projects: Other projects that need to go from 0 to 1

• Process Design & Improvements: Design systems and processes to improve efficiency, write SOPs and integrate with no-code tools to save the team time.

Who You Are

• You have 5+ years of work experience with some time at a startup.

• You're a systems thinker and extremely organized.

• You thrive in dynamic, fast-paced environments where everything is “the first time this has been done.”

• You are not afraid to roll your sleeves up where needed.

About Otis

At Otis, we turn aficionados into shareholders. We believe in transparency, liquidity, and access. We're democratizing an otherwise closed market and making alternative assets accessible. Invest in the things that you value, and whose value you understand, and build a portfolio better suited to a museum than a stock ticker.

We have over $10M in assets from over 100,000 members on our platform. Our vision is to create a new asset class around Culture. We get there by improving liquidity, access, and price transparency.

Our Culture

We have a saying here: “we design our culture like we design the product.” Culture is the most important foundation for a successful company. A great culture provides the context for people to deliver their best work. Our goal is to find the fastest way to win. Our culture is designed to allow us to achieve this (read more).

Remote-First

Otis is a remote-first company - you can choose to work remotely or work at our office in New York City (currently closed). While Otis offices are only partially open at this time, you choose how and where you'd like to work even in a post-COVID world.

Transparent Compensation

We don’t believe that better negotiators necessarily make better employees. Every employee can see their current salary, the salary levels for their team, and what each level’s salary increase would amount to in the future. This allows us to offer equal pay to all employees.