Agile Coach

Rock Content is a global leader in content marketing and we exist to enable growth opportunities for our customers, employees and partners. We offer an end-to-end content marketing solution, combining SaaS, services, and our talent marketplace.

We’re 500 remote Rockers distributed around the world and as a company that breathes diversity, we welcome candidates of all religions, genders, races, beliefs, backgrounds and sexual orientations. We promote growth, support and contribution through diversity and inclusion groups.  We've tripled our growth in the last 2 years and as we scale in North America, the opportunities to learn and make a huge impact are endless. Join our journey to IPO! Check out this recent news about our Series B funding: https://rockcontent.com/blog/series-b-funding/

Learn more about careers at Rock Content here: https://rockcontent.com/careers/

This is a remote position, if you don't live in the defined location that's not an issue.

As an Agile Coach, your challenge will be to help us in this transformation process, create an excellent agile culture, transform people, increase the maturity of the process and, at the same time, drive the organization's results.

Your impact:

• Disseminate agile practices;

• Facilitate ceremonies such as Retrospectives, or Planning;

• Coach the PO/PM, Engineering Manager and the Tech Lead maximizing the value of the work done by the team and remove blocks and scale process, and solve conflicts that impacts the team deliveries;

• Follow up processes execution providing insights for the Internal Leads;

• Influence team decision-making based on productivity, quality, and effectiveness metrics, Empower teams and areas to identify bottlenecks in their processes through management indicators.

• Act on these metrics to improve performance and promote continuous improvement of the teams

• Help the team have more autonomy, less bureaucracy and be self-organized

• Develop transparency of team activities through visual management.

• Facilitate and encourage the test & learn process (fail fast, succeed faster)Be a change agent and promote organizational transformation into agile process

What we're looking for:

• Experience as Agile Coach, Agile Master or Scrum Master Experience with agile frameworks and methodologies (Scrum, Kanban or Lean);

• Experience with end-to-end delivery cadence control, from upstream to downstream;

• Good skills and knowledge of servant leadership, facilitation, situational awareness, continual improvement, empowerment, conflict management, and increasing transparency;

• Experience with monitoring the team using metrics (CFD - Cumulative Flow Diagram, Burn down, Burnup, Histogram, Flow control, Lead Time and Cycle Time).Advanced or fluent in written and verbal EnglishFluent or advanced written and verbal Portuguese or Spanish;

• Excellent communication skills to ensure alignment with teammates, stakeholders and build a trusting and safe environment where problems can be raised without fear of blame, or being judged, with an emphasis on problem-solving;

• Ability to adapt to a changing environment;

• Empathy, patience, resilience and kindness interacting with others;

• A can-do attitude, result driven and openness to learning;

• Open to coaching and willingness to evolve and improve;

• Strong collaborative problem solver and resolve conflicts;

• Strong communication, interpersonal and mentoring skillsStrong willingness to learn!;

• Excellent time management skills and commitment to working with deadlines

• Proactive approach in problem solving

What we offer:

• Rock University - free access to our marketing courses

• Ongoing workshops and webinars on marketing topics

• Flexible hours

• Work from home allowance

• Parents benefits

• Volunteer paid time off

• Birthday and work anniversary days off

• Health insurance

• Dental Insurance

• Being part of a dynamic, talented team distributed around the world  

• Making an impact in a global, established but scaling startup where you will see results of your work helping to drive us forward

• Being empowered to make decisions to improve customer satisfaction

• Continuous growth opportunities for our customers, talent community and Rockers