Customer Marketing Specialist

Spare is looking for a Customer Marketing Specialist to join our team!

Do you have:

• Interest or experience in establishing a community as a marketing pillar

• Excellent communication, relationship management and creative skills

• Experience in hosting virtual events and/or facilitating learning opportunities

• Interest in storytelling, conversational marketing and customer data analytics

• Interest or experience in coworking with a team of inspired B2B SaaS marketers focused on thought leadership, relationship, event and community marketing strategies

• Previous experience in Customer Success or as a teacher is not required, but may come in handy for this role

Then come join Spare where you will:

• Take responsibility for Spare's community-building roadmap, webinar facilitation process, and word-of-mouth marketing programs

• Facilitate private workshops for our active community, public webinars for our wider audience and networking and peer-learning opportunities for both

• Create data-rich and emotionally appealing customer stories, newsworthy announcements of our customer's new mobility services and best practices as well as guides (together with Spare's Content Writing team)

• Enable Spare's Marketing and Growth team with recent customer insights and as the direct link to our active customers and the pulse of the industry

• Contribute to the ideation and iteration of our marketing strategy and brand and category development initiatives

Do you like Spare and this job but don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting. At Spare we are committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined. We also do our best to ensure all applications received are responded to.

Who are we?

We are Spare, a SaaS platform that enables anyone to launch a smart transportation service, bringing efficient on-demand ride-hailing and pooling services to communities across the globe. In the past year, we have grown from 25 people to over 50 and we are continuing to grow!

How do we work?

Remotely or in-office, up to you! Our HQ is in Vancouver, but we also have a home office set up allowance and monthly stipend for a co-working space if you're outside of Metro-Vancouver. Check out more of our benefits on our Careers page.

How can you find out more?

Check out our Hiring Process blog post to learn about what to expect next, or apply here!