Account Director

At Think Shift, we believe in building jobs around people. Our talented team of multi-disciplined creators and strategists have one thing in common: the desire to realize their own potential. We help our clients do the same.

As one of the largest ag-focused agencies in the world, we help agriculture and agri-food organizations imagine their future — then re-invent themselves accordingly. Our people have a head for logic and a heart for magic, and our clients engage us to help them think strategically and craft the stories that will propel them forward. Through our progressive approach to leadership development, strategic planning, corporate culture, brand development and marketing, we help ag leaders see their true potential and leverage change to bring their traditional brands into the new world.

We’re looking for creative and strategic minds who share our desire to find and realize potential — for ourselves and for our clients. Let’s get in touch.

SUMMARY

You get excited about growing key global client relationships through client intimacy and finding new opportunities. A natural and engaging leader, you enjoy mentoring a team of Account Executives and Coordinators. You excel at strategy development and have extensive experience in the marketing / advertising industry.

Accountabilities:

40% - Client Relationship Management

• Earn and keep each clients’ respect and confidence as a trusted advisor by delivering a wide range of ideas and solutions bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a wide range of ideas and solutions

• Write and present detailed, research-backed marketing plans

• Generate creative and compelling ideas to achieve client’s immediate goals and present future service offerings

• Educate clients on client and agency responsibilities

• Forge C-Suite level relationships across client portfolio

40% Team Leadership

• Lead projects from concept to completion: Scope and estimate work, lead project kickoffs, monitor progress, achieve timelines, and delight your clients

• Collaborate with project teams to develop big ideas and brand propositions

• Equip the Accounts Team and Creative / Digital / Development Teams with essential project details to ensure alignment to strategic goals

• Steward, develop, and manage a dynamic team of Account Managers, Executives, and Coordinators

20% Strategic Planning

• Seek opportunities to widen the services provided to your client base

• Organize account planning activities to define project challenges and opportunities

• Link branding and advertising to the client’s broader business objectives

• Create marketing strategies and concepts that achieve client’s strategic goals

• In partnership with your internal teams, develop and execute integrated marketing strategies for client’s global and local initiatives

• Ensure awareness among the Accounts Team on client and project details and strategic goals

Requirements

Competencies:

Functional:

• Degree in Business or Marketing and Communications or Agriculture (an equivalent combination of education and experience may be considered)

• 10+ years’ experience in a client service/ marketing role

• Extensive experience in the advertising/ marketing industry

• Experience with brand management and strategic business initiatives

• Ag knowledge is an asset

• Experience in managing and leading others

• Budget planning experience

• Must be able to travel (international) up to 25%

Behavioural:

• CLIENT INTIMATE - Customer centric attitude with a strong passion to do what it takes to grow client relationships, invest the time and effort to build equity and deliver value so as to become a trusted advisor.

• HUSTLE - Ability to think strategically and creatively, providing the client with a plan of action supported by new ideas or solutions that will help exceed client expectations and surpass internal goals. Create the great idea when they didn’t ask for it.

• TEAM PLAYER - Strong team leadership skills, supported by a team-first attitude, volunteering to take on new clients or help a team member in need. Adding to the well-being of the agency’s culture is also a priority.

• COMMUNICATION – Superb listening and communication skills. Listen to learn, assess what’s required, determine the necessary team and share the information they are required to know to build a solution the client approves of.

BENEFITS

Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:

• Medical, Dental, and Vision benefits coverage

• Semi-annual bonuses (based on Company performance)

• Flexible work arrangements (work from anywhere)

• Year-round opportunities for internal and external training and development programs

Please note accepted applicants must provide satisfactory proof of vaccination at time of offer. Lack of documentation will result in withdrawal of application.

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