Product Support & Data Operations Assistant

Who We Are

Blue Summit is private label line of office supplies company who is headquartered in Huntsville, Alabama. Through our D2C brand, we’re disrupting the status quo and doing away with the bloated, outdated practices that define most household names in the office supply industry. We focus passionately on simplicity, customer value, and an epic company culture that empowers our employees to be active players in building a visionary company from the ground up.

About the Role

We are looking for a highly detail-oriented and execution-focused Product Support & Data Operations Assistant to work directly with our Product Manager in maintaining, organizing, and ensuring the integrity of our product data across all systems.

This is a critical operational role that supports the full product lifecycle — from SKU creation and product setup to compliance tracking, pricing accuracy, and retail readiness. The ideal candidate thrives in structured environments, enjoys working with detailed datasets, and takes ownership of ensuring that every piece of product information is accurate, complete, and consistent.

This role requires someone who can operate at a granular level while understanding the broader impact of product data on business operations, retail execution, and customer experience.

Key Responsibilities

1. Product Data Management & ERP Maintenance

   • Accurately enter, update, and maintain product data within ERP and related systems

   • Assist with SKU creation, naming conventions, and product database structure

   • Create and maintain detailed product specification sheets

   • Ensure product data consistency across internal and external platforms

   • Support new product setup and lifecycle updates

2. Data Integrity, Auditing & Quality Control

   • Identify, investigate, and resolve data discrepancies across systems

   • Perform routine audits to ensure data accuracy, completeness, and alignment

   • Maintain a single source of truth for product information

   • Monitor and validate pricing accuracy across all systems

   • Proactively flag risks, inconsistencies, or gaps in product data

3. Compliance & Regulatory Documentation

   • Maintain and organize product compliance documentation

   • Support regulatory checks to ensure products meet applicable standards

   • Track products requiring testing and ensure documentation is complete and up to date

   • Assist in ensuring product listings and specifications align with compliance requirements

   • Help establish and maintain documentation processes for compliance tracking

4. Barcodes, Labeling & Retail Readiness

   • Create and manage barcodes (UPC, EAN, SKU structures)

   • Ensure all products are properly labeled for retail and distribution

   • Assist in creating and preparing retail-ready product labels using Adobe Illustrator

   • Validate label accuracy, including compliance elements and product details

   • Support packaging and labeling consistency across SKUs

5. Documentation & Process Support

   • Develop and maintain clear, structured documentation for product data and workflows

   • Assist in improving internal processes related to product data management

   • Organize and maintain product records for easy accessibility and audit readiness

   • Support cross-functional alignment by ensuring accurate product information is available

6. Product Operations Support

   • Work closely with the Product Manager to support day-to-day operations

   • Assist in compiling and organizing product data for decision-making

   • Support product launches, updates, and operational initiatives

   • Act as a key support function ensuring smooth execution of product-related tasks

7. Sales Order Entry & Data Accuracy

   • Accurately enter and process sales orders within ERP systems

   • Verify order details including SKUs, pricing, quantities, and customer information

   • Ensure alignment between sales data and product data

   • Identify and resolve discrepancies in orders, pricing, or product details

   • Maintain organized records of sales transactions and updates

Qualifications

• 1–3+ years of experience in product support, data entry, operations, or similar roles

• Exceptional attention to detail and commitment to accuracy

• Strong organizational and analytical skills

• Experience working with ERP systems and spreadsheets (Excel or equivalent)

• Ability to manage large volumes of detailed information efficiently

• Strong written communication and documentation skills

Preferred Qualifications

• Experience in retail, eCommerce, or product-based businesses

• Familiarity with Amazon retail or marketplace environments

• Experience with barcode creation and management (UPC/EAN/SKU systems)

• Working knowledge of Adobe Illustrator for label creation

• Experience with product compliance, regulatory documentation, or testing workflows

What Success Looks Like

• Product data is consistently accurate, complete, and aligned across all systems

• Pricing, specifications, and compliance information are reliable and up to date

• Errors are proactively identified and resolved before impacting operations

• Documentation is clear, organized, and scalable

• The Product Manager is effectively supported with clean, dependable data

Blue Summit Supplies asks respectfully to only apply through the application form and not email/apply to them directly. Recruiters and Agencies please do not contact Blue Summit Supplies directly.