Online Business Operations & Content Manager (Full Time)

Role Title: Online Business Operations & Content Manager

Role Type & Location: Full-time, contract, long-term, remote/work-from-home

Working Hours: Must overlap mostly with Eastern Standard Time (EST) working hours

Compensation: US$1,300 – $1,500 per month

About Us

We are a Toronto-based boutique operations management consulting firm with a team of 8 systems thinkers, strategists, and project managers, specializing in helping growth-stage businesses scale effectively by building their systems and SOPs, and developing their Operations Manuals on Notion.

Guided by our core values—client-first approach, culture fit, and continuous growth and development—we’ve become the go-to partner for businesses ready to scale.

Learn more about us and our offerings at www.OperationsMavenue.com.

About the Role

We’re looking to hire a systems-minded and detail-oriented Online Business Operations & Content Manager to join our team on a long-term freelance basis. This is a dynamic role that combines strategy, execution, and content management.

You will:

• Lead our content strategy, and create content for our marketing channels and email funnels

• Assist the Owner with general operations, and help plan, launch, and manage operational projects, by taking ownership of projects end-to-end, from planning through implementation.

• Maintain and update our internal SOPs and Operations Manual, and build new SOPs as needed

• Support the hiring, onboarding, and training processes of new team members

• Wear multiple hats and gain direct exposure to the inner workings of a boutique operations consulting firm — seeing firsthand how we build, manage, and scale both client and internal projects.

We’re looking for someone who:

• Has proven experience in content creation and management, and online business operations management

• Can balance creative thinking with process-driven execution

• Understands the structure and rhythm of online business operations

• Is organized, detail-oriented, and systems-minded

• Is coachable and open to feedback, with a willingness to learn and grow quickly in a structured, fast-paced environment

• Thrives in a self-managed, remote work environment

• Is proficient in Notion

• Has excellent English communication skills — both written and verbal

How to Apply

• Submit your application through the Dynamite Jobs platform.

• You also have the option to send us a short video (up to 3 minutes) to hello@operationsmavenue.com with the subject line “Online Business Operations & Content Manager.” While optional, we strongly encourage it as a great way to stand out and show us why you’d be an excellent fit for this role!

• In your video, tell us about your past relevant experience, and what makes you a great fit for this role!

We look forward to meeting you — on screen first, and hopefully in person (virtually) soon after!