Senior Product Manager

Copper is not just another CRM. It’s the only CRM that is 100% focused on helping clients build the strongest possible business relationships that will win them customers for life. While most CRMs are glorified databases with legions of custom fields, Copper takes a human and action-centered approach and functions at the heart of a business.  Read more here about our CEO’s Vision for the future of CRM 

Copper surprises people: clients tell us they actually love their CRM, as this was previously a feat of impossibility. We’re turning CRM on its head by offering a beautifully crafted, Google Workspace-native tool that offers transparency, collaboration, and productivity.   

It’s an exciting time to be part of this category, where there are few individual players left who are truly capable of capturing significant market share. We are one of them with a strong foothold in the space, and funds raised of $100 million.

We're looking for an experienced Product Manager to help us deliver on our vision.  Someone that has experience working in a product-led company in B2B SaaS or B2C and understands how to build products that customers will love and adopt.  Someone who can work effectively across the business to solve difficult problems in new and novel ways and build products customers love.

What you'll do ...

• Develop a deep understanding of the problem area of your team and choose which areas to tackle in order to achieve your objectives

• Collaborate closely with engineers and designers to create the best solutions

• Ensure the success of the entire product lifecycle, from discovery to adoption and optimization, fostering an iterative approach driven by feedback

• Obsess about the metrics and how the product is performing and use these to help guide decisions

• Deeply understand the customers’ needs and what will make them successful

• Collaborate with the product team to help uplevel the entire team and features we deliver

• Build strong relationships with stakeholders across the business

What you'll bring ...

• Experience working in a product-led business

• Experience working in a SaaS / B2C business

• Experience working in a fast-paced, agile, iterative environment

• A proven track record of delivering successful products to market

• Experience working with analytics tools such as Amplitude, MixPanel, etc. 

• A passion for creating beautiful products that customers love

• Experience working in a B2B SMB SaaS or consumer products

• A collaborative mindset

• A can-do attitude

Notes to applicants:

Our teams are located in Canada and in the United States.  We are remote-flexible, and we are an equal opportunity employer.

At Copper, we are committed to building and empowering a diverse and inclusive environment. We believe that diverse teams are the strongest teams, so we encourage people from all backgrounds to apply.

Note about Copper’s remote-flexible work policy:

We are working remotely and doing our part to ensure that our employees and future employees are healthy, safe, and at home to reduce the spread of Covid-19.

If you are invited to our interview process, we will conduct all meetings via video conference. All new employees will be starting remotely and all necessary equipment will be shipped to them in advance.