SMB Account Executive

About Loom:

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.

Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.

The role: 

At Loom, the sales team partners with our largest customers to understand their needs, unlock broken workflows and help their employees communicate for effectively and expressively. As founding members of the sales org, early team members will be brand ambassadors of Loom with customers and with teammates alike. You will have many opportunities for cross functional collaboration with partners in Operations, Marketing, Support, and Product as we continue to build and scale our sales led business. We’re looking for true business “owners” in this role who are excited to accelerate their careers and help us execute on our mission.  

* We are currently hiring remotely in the United States and Canada

Your responsibilities:

• Sell Loom’s business and Enterprise products to new and existing SMB customers

• Ensure healthy customer retention and expansion through consultative partnership

• Collect and share product feedback throughout the Loom company

• Be an exemplary ambassador for Loom, both internally and externally

What we're looking for:

• 2+ years of technology sales experience with a preference for SaaS

• 1+ years of quota-carrying sales closing experience with a track record of over-performance

• Past experience on a fast-growing sales team with a preference for hypergrowth and product-led companies

• Strong communicator, both verbal and written

• Strong problem-solving skills, the ability and the desire to find solutions and build process where none previously exists

• Thrives in a fast-paced, diverse, and highly collaborative team environment

How we work:

Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.

Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.

Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.

Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.

Perks at Loom:

• Competitive compensation and equity package

• 99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)

• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

• Healthcare reimbursement (for International employees)

• Life, AD&D, Short and Long Term Disability Insurance

• 401(k) with 4% company matching

• Professional development reimbursement

• Mental health and wellness reimbursement

• Gym reimbursement

• Unlimited PTO

• Paid parental leave

• Remote work opportunities

• Home office & technology reimbursement

Loom opportunity employer:

We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.