Senior Product Designer

ABOUT US:

Sauce Labs is the leading provider of continuous testing solutions that deliver digital confidence, ensuring that web and mobile applications look, function, and perform exactly as they should — on every browser, OS, and device, every single time. Our customers work at some of the world’s best-known brands and depend on us to help them deliver flawless web and mobile applications.

Sauce Labs is looking for a Senior Product Designer to join the team of one of our recent acquisitions, Backtrace.io — a cross-platform automated error monitoring solution focused on gaming for desktop, mobile, devices, game consoles, and server platforms. 

As the Backtrace design lead, you will collaborate with product management and front-end development to research, design, and deliver on new capabilities for our customers. This role is perfect for a designer who thrives in a fast-paced start-up environment and is excited by novel design challenges that can truly make a difference. This role will report to the Product Design Manager.

Sauce Labs has teams and remote employees around the globe. This position will be based in the US or CA.

THE RESPONSIBILITIES:

• Work closely with product managers and product teams to define, design and deploy thoughtful user experiences for a suite of debugging, performance analysis, and quality management tools

• Create wireframes, storyboards, user flows, user journeys, and site maps to effectively communicate interaction and design ideas

• Collaborate with UX Research to develop a thorough understanding of your users

• Articulate a clear point of view for customer experiences and the rationale behind them

• Partner with product managers on planning and strategy

• Work jointly with Product Marketing and Technical Content teams to imagine and create high-quality customer experiences beyond the bounds of product features

• Promote design guidelines, best practices, and standards through the use of, and contributions to a design system and component library

• Communicate and collaborate regularly with the broader Product Design team, and contribute to design-led initiatives that help the company grow

REQUIRED SKILLS:

• 5+ years of experience designing interactive web applications 

• 2+ years of experience designing web-based SaaS for enterprise or B2B

• Experience working with development teams that use JavaScript with modern libraries, such as React

• A portfolio we can view online that demonstrates your process, with samples of in-progress work as well as final designs

• Deeply experienced with UX activities and outputs throughout the product development process — from discovery and user research, to story mapping, conceptual designs, and wireframes, to high-fidelity designs, engineering specs, and usability testing

• Strong communication skills, both written and verbal

• Experience engaging with and designing for technical users

• Strong facilitation and collaboration skills

• Self-organized and proactive 

• Experience working with data to identify opportunities and to measure success

• Experience working in an Agile environment

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

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