Revenue Ops and Enablement Lead

About Arist:

Arist is the first message-based learning solution. We help leading organizations deliver learning to employees in the flow of work. 

Inspired by our founder's work with students from war-torn Yemen and trusted by dozens of leading companies, Arist is pioneering the use of short-form messages that meet learners where they are as a more accessible and effective form of digital learning and training.

Backed by Y Combinator, Craft Ventures, PeakSpan, Acadian Ventures, and the top Learning Executives, Arist is now used by 10% of the F500, helping customers create, deploy, and assess delivered all via SMS, WhatsApp, Slack and Teams. Over 95% of learners open a message within 3 minutes, leading to adoption rates and learning outcomes several times greater than any other digital learning tool.

Role:

As the Revenue Operations and Enablement Lead at Arist, you’ll get a chance to work with our sales and customer teams to help them scale a new type of learning to many of the largest companies in the world.

As the first hire of this kind, you’ll get to work directly with the Co-Founders and other teams to build this function from the ground up for a fast-growing startup

More specifically, your day to day will involve:

• Working with Sales and CS teams to understand our customer, their buying process, how Arist completely changes the way they’re teaching their workforce, and learning how we can improve that

• Building processes and basic systems from the ground up (and adapting some that already exist) to help the revenue teams scale

• Gaining a deep understanding of what data we have and where it is stored, how tools like Salesforce or used, when or how we surface certain information to the revenue teams

• Helping revenue teams use customer data to inform adjustments in who we sell to, how we structure contracts, manage deployments, and more broadly work with customers

• Help the co-founders forecast revenue and adjust the sales approach accordingly

• Coaching the sales team on adjustments in their approach based on customer data and observations of their approach to selling, what works and doesn’t

• Empowering the sales team by building materials on how to sell better (many in Arist!)

• Acting as a right-hand to our sales and customer leaders, with a hand in many different projects that will have a significant impact on the company

You’ll be great for this role if you:

• Have 4+ years in an operations and enablement background, ideally with experience in the two together

• Have experience building simple revenue forecasting models and projecting sales for companies of a similar size (Series A)

• Are analytical and have an analytical background, enjoying going through lots of data - including call recordings and customer records - to make decisions

• Are very familiar with tools like Salesforce

• Are comfortable in conversations around structuring sales teams, including compensation plans, forecasting, and team structure

• Want to join a fast-growing startup and gain a deep understanding of how scaling enterprise sales and customer success works

• Are a quick learner, adaptable, and enjoy wearing a lot of hats with your hand in a number of different projects at once.