Technical Project Manager

Array is revolutionizing how businesses leverage and enhance consumer data. Our platform enables innovative companies and developers to seamlessly integrate credit and identity data into their apps, websites or workflows. As a remote-first company, we’re focused on providing opportunities for autonomous individuals to have high levels of impact at the forefront of the fintech space. Continuous improvement, experimentation, and a clear mission stretch us individually and together in service of delivering the best products for our clients and users.

We’re looking for a Technical Project Manager to scale our most foundational products and teams. You will work across our Credit, Identity and Platform product domains and be instrumental in progressing Array’s vision.

You’ll organize the underlying operational cadence of the teams; support ongoing product roadmap communication; and enable cross team coordination, alignment, and reporting. In close collaboration with the Product and Engineering leaders, you’ll drive operational investments and process improvements to increase product quality, refine our product development process, and ensure we exceed client expectations during implementation. 

Technical Project Managers at Array bring subject matter expertise, operational rigor, and energy to support  teams through complex development efforts and client implementations. We’re dedicated to building a diverse and inclusive TPM team that celebrates knowledge sharing, collaboration, and mentorship.

We’re looking for someone who is excited by - 

• Building elegantly designed and reliable products that enable our customers to create delightful experiences for their customers.

• Advancing product quality through data analysis, automation, simplification, and program delivery.

• Continuously improving  our customer-driven product development processes to accelerate team pace and impact. 

• Creating and maintaining operational cadences and foundational artifacts that drive accountability, visibility, and engagement. 

• Managing stakeholders and supporting priorities at various levels.

• Building, coordinating, and maintaining schedules; and tracking execution at task level across cross-functional teams; managing shared resources; and ensuring timely delivery.

• Working with teams to alleviate project bottlenecks and escalate the need to resolve issues when executive support is required.

Minimum Qualifications

• 5+ years practical experience in software project management (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)

• Experience partnering with Engineering Managers and Directors to scale fast-growing teams.

• Experience working directly with customers, revenue teams, and marketing teams on customer discovery-related initiatives, and comfort translating technical and non-technical requirements. 

• Experience building scalable processes to consistently deliver and monitor product quality, including reliable QA test planning and methodologies.

• Expertise with agile methodologies and best practices. Agile coaching a plus

• Willingness to dig into technical details to understand our owned and dependent systems’ capabilities and roadmaps, and proactively identify risks and dependencies.

• Demonstrated commitment to take accountability and responsibility for the success of work, and willingness to roll up your sleeves as needed.

• Excellent attention to detail, process discipline and the ability to capture and keep detailed and well-organized records of cross-functional communication, meetings, problems and risks.

• Built and managed relationships with vendors and other external partners, including creating statements of work.

• Driven deliverables from external partners and ensured that they have the information and resources needed to succeed.

Best,
The Array Recruiting Team