Sales Enablement Specialist

Articulate is looking for a sales enablement specialist to join our sales team. As the sales enablement specialist, you will work closely with the sales enablement manager and sales leadership team to ensure the sales team has the skills, knowledge, process expertise, and access to assets to maximize every buyer interaction and to help drive sales performance.

You’re a great listener, have a natural empathy for both our customers and the needs of our sales teams. You are motivated by finding improvements in processes as well as creating solutions and communicating changes to frontline teams. You’re an excellent communicator with high energy and an informed point of view on how to succeed in B2B sales. 

You thrive in an environment with tons of autonomy, love a high-volume, fast-paced environment, and work well as part of a team that is laser-focused on providing an outstanding experience for Articulate users as well as internal colleagues.

What you'll do

• Collaborate with the enablement manager to develop, update, and maintain onboarding and training content, resources, and materials for the sales team.

• Monitor, assess, and optimize the sales onboarding program with the objective of increasing productivity and decreasing ramp time.

• Ensure that sales team members have the training, content, and processes to utilize Challenger selling methodology including: taking control of the sales process by understanding prospect pain points, challenging prospect assumptions, creating constructive tension, providing commercial teaching, and closing Articulate 360 and Rise business.

• Monitor the product release pipeline and release schedules and help prepare the sales team with use case and value proposition messaging.

• Act as a liaison between sales, customer success, marketing, IT, and support teams to communicate updates and changes that affect customer-facing teams.

• Contribute to research on competition, industry trends, and business news to support positioning and go-to-market plans.

• Measure content usage and effectiveness and develop a content review cycle to ensure all content is up to date and accurate.

• Gather and relay data points and feedback to continuously iterate on the enablement strategy including utilization of tools, materials, and processes that can be maximized by sales team members.

• Work cooperatively with other Articulate teams to deliver an exceptional internal and external customer experience. 

• Keep current with existing and new sales technology as well as industry trends.

• Field ad hoc content and support requests from the sales team.

• Support the execution of ongoing quarterly and monthly sales 

What you should have

• Minimum 2 years of experience in a sales, business development, or sales enablement role

• Solid computer skills, including experience with Salesforce and sales engagement tools

• Excellent attention to detail and follow-through, with the ability to handle and prioritize high-volume activities

• A can-do, positive attitude

• Excellent communication skills and experience writing, editing, and presenting to multiple levels of an organization

• Curious, self-disciplined, self-motivated, and accountable

• Thoughtful, productive, innovative, and trustworthy

• Strong organizational, time management, and collaboration skills

• Solutions-oriented and consultative approach to problem-solving

• BA or BS degree or equivalent experience

You're the ideal candidate if

• You have a general understanding of sales enablement as a practice

• You have a fundamental understanding of Challenger Sales methodology or other sales training methodologies

• You have worked in a remote environment

• You thrive in high-growth, fast-paced environments 

• You have experience with Salesforce, Salesloft, ZoomInfo, Linkedin Sales Navigator, Guru, Talkdesk, RingCentral.

• You have experience creating and adapting onboarding and training content  

• You can work in and manage ambiguity, including dealing effectively with issues that do not always have a process, system or solution in place

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002 and led by CEO Lucy Suros, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. 

Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2020 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.

Articulate welcomes different voices and viewpoints and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, native language, pregnancy status, physical size, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.