Chief of Staff

We’re looking for a remote Chief of Staff to support our team. The ideal candidate will creatively solve problems around daily operations alongside the Executive Leadership Team (ELT) and department leaders, ensuring all teams are rowing in the same direction. They’ll be driving growth by zooming between understanding the big picture and the tactical execution of it. They’ll be constantly learning about new trends in the media publishing, social video, and affiliate industries, while strategizing how we’ll continue to make our mark in each. They’ll be radically candid in their feedback to staff, management, executives, and the CEO regarding organizational health, strategic initiatives, project updates, proposals, and planning. They’ll own the development and execution of company-wide goal setting processes, ensuring organizational alignment, standardized metrics reporting, and transparent performance management.

Here at Brainjolt, our sole mission is to battle boredom. Across our 25+ brands, we curate and create viral video content (including Snapchat’s Bad Parenting Moments) as well as click-worthy articles on our HUGE web properties (including 22Words, 22BestThings), with a collective audience size greater than the entire population of Thailand (69.8 million+) across all of Brainjolt’s platforms ​. Furthermore, our growing partnerships with both globally recognizable and up-and-coming Amazon affiliates constantly surprise and delight our audiences with the latest gadgets we know. they’ll. love. 

Intrinsically, you understand how the internet is rapidly growing and evolving. You’ll spend many of your days parsing through our metadata to identify operational inefficiencies, in order to develop and execute on mitigation plans (including new processes, changes in org structure, and initiatives to streamline communication across the company). Other days, you’ll be preparing detailed presentations and business updates, driving follow-up and resolution for departmental and company-wide priorities. While operating the business doesn’t fall solely on your shoulders, you will be a critical part of it. If this doesn’t sound terrifying, you’ve likely been here before. And we can’t wait to support what you’ll do here next…

You will:

• Oversee daily operations through collaboration with the Executive Leadership Team (ELT) and department leaders, helping the team to focus their time and attention on areas where they can have the most impact and drive the business forward

• Have experience in e-commerce and a deep familiarity with the Amazon Affiliate program
  

• Be the integrator, with experience and/or familiarity with EOS (Entrepreneurial Operating System) system

• Serve as liaison between staff, management, executives and the CEO regarding organizational health, strategic initiatives, project updates, proposals, and planning

• Plan and facilitate meetings, quarterly planning sessions and company-wide business reviews

• Prepare detailed presentations and business updates, driving follow-up and resolution for departmental and company-wide priorities

• Assist in developing and driving company-wide goal setting processes, ensuring organizational alignment, standardized metrics reporting, and transparent performance management

• Coordinate closely with internal teams in order to drive a holistic and integrated view of business performance: i.e. Operations, Product & Engineering, Finance & Accounting, Marketing

• Identify operational inefficiencies, developing and executing on mitigation plans that include new processes, changes in org structure and initiatives to streamline communication across the company

You should be ready to:

• Use your organizational skills, meticulous attention to detail, high sense of responsibility, and general skillset to take on a wide range of high priority tasks

• Zoom between the big picture and the tactical execution. You love being in “blue sky” brainstorming and problem solving sessions and you equally love distilling those ideas into execution in real life

• Share your opinions and ideas. You are a really fun sparring partner on issues strategic, organizational, and operational. You ask good questions. You know when to keep pushing an idea and when to bring the conversation to next steps. You pride yourself on being organized and are a list-keeper. You not only keep track of tasks big and small to be done, but you tend to constantly re-evaluate their importance relative to the company at large

• Get stuff done. You know what it feels like to deliver results on projects big and small, and you like driving things from idea through execution

• Communicate both verbally and in writing in a compelling and precise manner. You can quickly take complex concepts and communicate them briefly, simply and persuasively. You’ve demonstrated the ability to communicate at executive levels of mid- to large-sized organizations

• Confidently create, scrutinize and improve everything from revenue models to pivot tables to dashboards. You’ve done the work before to make sure complex business reporting data is accurate, but you’re also able to cut out the noise by identifying the most salient data points to inform decision making

• Easily build trust with others. You’ve been told you have high EQ, and you tend to form genuine relationships with others very quickly. But you can also influence others without the use of authority

• Facilitate everything. You design thoughtful meeting processes and agendas and are skilled at chairing or facilitating meetings or sessions that make progress on high stakes discussions with senior stakeholders