Account Executive

Commsor is now looking for an Account Executive to join our growing team

LOCATION

We're a small and fully distributed team, currently spanning from California to Australia and we take pride in our ability to function as an effective remote organisation. For this role in particular we will consider qualified applicants located anywhere in North America.

Please note we are currently not able to sponsor visas- as long as you have right to work in the country you are residing in we’d be delighted to hear from you

WHO IS COMMSOR?

The next 10 years will be dominated by community-led companies. But creating a successful community is often difficult and time consuming. Commsor helps companies and teams build better communities. We're creating powerful tools including analytics, automation, a Community Network Manager (CNM), and more.

Most important to us at Commsor is that you possess the values we hold dear to us:

🌐  We put community first. Communities are the whole reason we exist — so we care about them a lot. Seeing communities thrive is pretty much our favorite thing, so we center them in everything we do.

🍃  We keep it light. Lightweight, that is. There are no extra points for the most complex solution to a problem. We delight our customers (and ourselves) with iterative results in pursuit of maximizing impact while reducing wasted time, energy, or resources.

⛰️  We embrace the hard stuff. We welcome change and challenges with a growth mindset and believe every hard thing is an opportunity to become better at what we do.

🙋 We own our outcomes. We're entrepreneurial at heart and put an emphasis on individual responsibility and autonomy. Everyone contributes to our success.

💟  We're the real deal. Communities flourish when its’ members have an enjoyable and safe space to be their authentic selves. We ensure everyone is encouraged to respectfully speak their mind, challenge the status quo and bring the fun.

WHAT’S IN IT FOR YOU:

• A base salary of up to $120K USD per year, depending on your skills and experience, and a variable commission of $120K USD at 100% of target

• Fully remote and flexible set up: you get to choose your working hours (and days!), as long as your team is informed and the job gets done, we highly encourage you to take that midday walk, pick up your kids from school, take a well deserved nap or go for a run!

• Unlimited annual leave: there is no limit on how many days off you take. A rested Commsaurian is a happy and productive one

• Office set up allowance: when joining Commsor you will get $2,000 Home Office Stipend towards the purchase of any equipment you might need

• Learning&Development Budget: each year you’ll receive a $1,000 professional development stipend, which can be used to purchase courses, books or webinar tickets

• Enhanced Healthcare plans

• Annual Off-site Retreat: next stop will be Portugal!

• Sales Tech galore! SFDC, Gong, Outreach, LinkedIn Sales Navigator, Apollo, Coda and more

THIS SOUNDS GREAT, BUT WHAT EXACLY ARE WE LOOKING FOR?

This role requires a proven track record of success in complex software sales and an eagerness to work in a fast-paced start-up with significant accountability. You will be on the front lines of growing Commsor’s share of the market. You are an expert at managing the full sales cycle, especially qualifying, consulting, proposing, and closing new business. You must have experience working for a SaaS company, preferably in marketing technology, community space. Excellent time management skills and the ability to effectively manage multiple priorities at the same time are essential. You must be a true team player, self-motivated and driven to win.

As the next Commsor Account Executive, you will:

• Gain a deep understanding of our product set in order to communicate our value proposition to prospects.

• Generate and own a pipeline of qualified sales opportunities with key accounts – both named and unnamed. Successful AEs at Commsor actively generate their own opportunities while also being supported by a Business Development Representative. The community will supply a small amount (5%) leads but reps must balance their activity between self-generated, BDR generated and community generated opportunities.

• Deploy a consultative sales approach and manage complex B2B sales cycles while effectively communicating the Commsor value proposition to Director, VP, and C-level executives

• Build an active relationship with potential clients through phone calls, email, and in-person visits (eventually)

• Own the deal negotiation process with prospects, including contracting, deal terms, and final legal review with our internal team

• Collaborate with sales leadership to translate market feedback into our go-to-market approach and product roadmap.

• Be proactive in communicating cross-functionally with the whole company, especially with our Market Management and Operations teams.

What does Commsor look for when hiring Enterprise Account Executives?

We look for people who are willing and hungry to learn all about Commsor and community and most importantly understand WHY a prospect/customer would want to work with us. Are you able to anticipate the client’s needs and prescribe clear next steps? Do you want to collaborate with your peers but also lead your own book of business?

• 4+ years of proven consultative sales experience selling to Director, VP, and C-level with a demonstrated ability to build a pipeline, qualify a high volume of new opportunities, and close deals. SaaS experience is necessary. Marketing Technology or Community Technology experience is highly desirable.

• Experience in a quota-carrying role; responsible for meeting and exceeding a quarterly goal.

• Experience in evangelizing, communicating, building relationships and recommending solutions to senior level decision-makers and stakeholders at Enterprise accounts, on the phone and in person. Key stakeholders include Community, Marketing, Customer Success/Experience

• Active listening skills and a genuine curiosity to uncover customer needs, evaluation processes, and solution potential.

• Live in a growth mindset. Be highly coachable and committed to building an understanding of the market, developing your sales skills, and learning our products and process, so you can be highly successful as an individual contributor.

• Outstanding organizational, prioritization, and time management skills. Very strong written and verbal communication skills. Experience working with Salesforce.

You might:

• Be passionate about the role and importance of Community and winning in a highly competitive market, yet new market

• Have won sales awards and enjoy presenting in front of a group.

• Have experience working in a fast-paced, startup environment.

And last but not least... We’re a scale-up, they’re not for everyone, but if you roll with the punches like Muhammad Ali, can cope with changes in direction like a wind sock and love a bit of ambiguity mixed with some autonomy, we’re confident you have a place here

Doesn’t sound like you? I bet you know someone though! Feel free to share this with someone you feel would make an awesome addition to the Commsaurian squad!

Like the sound of this job but not quite the right role? Send us your CV anyway. We’re a growing company which means future opportunities! 

We’re committed to building a culturally diverse team and strongly encourage you to apply regardless of your location, background, race, gender, sexual orientation or any other personally defining attribute. We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description. We also commit to making our hiring decisions as quickly as possible in respect to our candidates’ time and effort. We aim to move successful candidates along the pipeline within 4 weeks from the time of the application.