Revenue Operations

What Motivates You: 

• You are client-first in your approach to prioritizing and solving problems.

• You are adaptable and can take the seemingly complicated and simplify it for yourself and others.  

• You have an ownership mentality, a “no task is too small” mindset, and are willing to take the initiative.

• You are a systems thinker with experience working with B2C products and services.

• You are a fast learner, detail-oriented, and not afraid to document a process

Responsibilities:

• Builds, implements, and improves sales and service teams’ systems and tools 

• Designs and documents sales and service processes as well as analytics/reporting

• Trains and works with Sales/Service teams on operating sales processes

• Provides proactive insights on sales/service performance

• Works cross-functionally to build/maintain business dashboards to monitor performance for relevant stakeholders of Sales/Service, Product Marketing, Finance, etc.

• Leads and supports ad hoc and strategic sales strategy and operations initiatives

• Collaborates with data analytics and data engineering

• Works cross-functionally to define, develop, and implement key metrics that drive success for relevant stakeholders (Sales/Service, Product Marketing, Finance)

• Helps strategize ideas to improve revenue operations and streamline our understanding of business dynamics

• Executes on Content Marketing asks 

Qualifications: 

(these are ideal qualifications and we encourage you to apply even if you don’t fit all of the boxes)

• At least 3+ years of experience in Sales/Customer Service/Success/Revenue Operations/Investment Banking/Consulting

• Prior experience working in a startup or a growth technology company

• Excellent Excel skills

• Experience building in Salesforce and Marketing Cloud

• Strong proficiency in SQL, Tableau, Mode or other BI tools

Benefits:

• Remote first team with offices in San Francisco and New York City

• Best-in-class healthcare including medical, dental, and vision

• 401k plan with matching

• Competitive salary and equity packages

• Wellness stipend

• Home office stipend

• Social gatherings stipend