Sr. Payroll Analyst

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

The Sr. Payroll Analyst is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll organization, and requires independent thinking in handling payroll analysis and validations. To be successful in this role, the Sr. Payroll Analyst needs to be familiar with wage and hour laws, Federal and State Tax legislations, and system reporting.

The individual must be able to handle ambiguity, be self-motivated to figure out the total picture, and propose resolutions or take appropriate action. They must be able to combine large volumes of data from a variety of reporting sources, and recommend constructive and preventative solutions.

This is an individual contributor role reporting to the Director, Payroll and is designated Flex.

Responsibility

• Ensure accurate data files are provided to the payroll vendor to process paychecks, including 3rd party files (e.g., timekeeping, stock, relocation, benefits, retirement, rewards, commuter benefits, deferred compensation)

• Analyze and validate payroll processing results using technology through reports and macros

• Perform audits of data prior to payroll completion and follow all established controls

• Audit and validate time keeping system data

• Reconcile and audit HRIS (Workday) files to the Payroll system (ADP)

• Reconcile payroll general ledger accounts and partner with the Accounting team to resolve discrepancies

• Interpret pay policies, (e.g., holiday worked, on call, overtime, calculation basis for deductions, government regulations, withholding exemptions) and ensure appropriate amounts or deductions are calculated and applied to the various accounts correctly

• Perform root cause analysis, including constructive and preventative actions (CAPA)

• Assist in the review of current payroll processes to identify areas of process improvements and standardization

• Create and write Standard Operating Procedures in a clear and organized way

• Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Operations, and external third party vendors

• Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions

• Work in a team environment by supporting other team members in the processing of payroll and project work while working under tight deadlines

What you bring

Basic

• Bachelor’s degree

• 8+ years of experience in payroll-related responsibilities

Preferred

• CPP/FPC certification

• Experience with Workday and ADP systems

• Solid understanding of payroll knowledge and principles

• Some understanding of payroll processing within a shared services environment

• Solid time management skills with the ability to prioritize assignments in a dynamic work environment

• Proficient computer, organizational, analytical, research and problem solving skills

• Intermediate Excel level, proficient with Google applications

• Complete self-initiated training necessary to remain current on payroll practices

• Ability to learn processes quickly for more efficient and effective results

• Ability to troubleshoot payroll processing issues, run and analyze reports

• Ability to apply documented rules, past practices, or instructions on an independent level

• Ability to work in a fast paced environment and be agile

• Ability to process and connect information in times of ambiguity

• Demonstrated ability to hold information confidential with excellent judgment

• Excellent interpersonal skills, flexibility, and a willingness to learn new things

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

This role is eligible for bonus, equity and benefits.

Based on Colorado law, the following details are for Colorado individuals only: Colorado pay range: $85,000 - $113,725.

Based on legislation in New York City, the following details are for individuals who reside and would be working in New York City only: New York City pay range: $90,700 - $121,375.

Based on legislation in Washington state the following details are for individuals who reside and would be working in Washington only: Washington pay range: $85,000 - $121,375.

Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range $90,700 - $141,025.

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.

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