Product Manager

🚀 Who we are?

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world (including Poland 🇵🇱).

If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Compensation:

5 000 - 7 000 USD (B2B)

🚀 We also offer:

• Flexible time off policy (26 days doesn’t have to be a limit)

• Flexible work hours

• Equity shares in a rapidly growing company backed by top-tier VCs

• A culture built on innovation that values big ideas

• Working in Central European Time

• Newest MacBook + Setup Fee ($500)

🚀 The Role: 

We’re looking for a Product Manager to help us build products that make our home services professionals more successful. As a Product person at Housecall Pro, you will be empowered, along with your Designer and Engineering Manager, to Think (identify strategic opportunities), Explore (craft elegant and simple solutions), Plan (set and communicate timing), Build (execute on your ideas), and Launch & Learn (measure and iterate quickly).

Our Product people deeply know our customers through in-depth primary research, our industry through competitive and market research, and our business through data analysis. As a Product person at HCP, you will have significant leadership responsibility not only within your area of the product, but also through collaborating across the business. By joining our team, you will be signing up to grow personally and professionally through our robust coaching program and will be responsible for helping others grow as well. 

The essence of a Product person at Housecall Pro is someone with curiosity, emotional intelligence, who wants to make an impact, is really smart, with an internal engine that drives them, is adaptable, is decisive, and is nice to spend time with. 

🚀  Joining Housecall Pro means:

• Building a product that really improves users’ lives (70k users, 4.6 rates at App Store) - 🎥 learn more about how we help our users!;

• Being a part of the Polish team of product builders, who put the highest priority on the user experience;

• Being in direct contact with the community of users, who are eager to share their feedback;

• Working with a mature, interdisciplinary dev team (almost 100% of the Polish squad are seniors);

• Having a real impact on product decisions and strategy;

• You are committed to your work, open to feedback, and eager to share your knowledge, just like us - 🎥 learn more about the Housecall Pro culture! 

🚀  Your responsibilities as a Product Manager:

• Develop deep knowledge of our customer, industry, and business 

• Think. Place all work in the strategic framework for the product org and HCP overall, understand risks, use data to inform conclusions

  • Conduct in-depth interviews, surveys, and competitor research

  • Analyze customer and business data

  • Write and present strategy and product 1-Pager documents 

• Explore. With the triad (PM, Designer, Eng Mgr), develop and validate compelling solutions to the problems/opportunities in their product area 

  • Support Product Designers with good design instincts and clear thinking

  • Co-Create Event Models and user flows

  • Collaborate with Design and Eng Manager to develop wireframes

  • Collaborate to conduct user testing to validate solutions

• Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others

  • Create, update, and communicate roadmap

  • Plan day-to-day operations of the product team

• Build. With the triad (PM, PD, Eng Mgr), drive the execution of building features and functionality by doing whatever is needed to keep momentum going

• Launch & Learn. Work collaboratively cross-functionally (e.g., Analytics, Product Marketing, Front-line teams) to pull together everything needed to effectively launch the product, measure it, learn, and iterate quickly improve the product

  • Create measurement plans to monitor feature adoption and usage

  • Co-Create go to market plans and collaborate with Marketing to execute them

  • Rapidly develop post-launch product iterations

🚀 Join us if you have:

• 4+ years of experience in product management in SaaS companies

  • Aptitude or previous experience managing other Product Managers

• Deep understanding of Product Management processes

• Experience in highly performing product organization

🚀 Additional assets will be:

• Passionate about working and partnering with product design to create delightful user experiences

• Demonstrated ability to be resourceful, innovative and creative 

• Has had success launching impactful product features to customers

• Experience with redesign/rebrand or impactful product release with customer migration 

This role is open to candidates inside Poland. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal-opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.