Digital Product Manager

Our organization: Illustrative Mathematics

IM seeks to ensure that students, particularly historically underserved students and their teachers have access to aligned, grade-level, mathematics curriculum resources, and that teachers experience professional learning that leads to enduring mathematical learning for their students. 

The Team:

The Digital Product Manager is a part of the IM Product Strategy team which drives the direction and success of the organization’s product strategy, roadmap, and development, aligned to IM’s vision and goals. The team develops and executes strategic plans and initiatives to meet clients’ and partners’ needs by collaborating with internal and external stakeholders to define product requirements and develop innovative solutions that support and enhance the IM classroom experience. Critical to that experience are the team’s talented group of math educators, designers, and technologists whose highest priority is setting up students and teachers for success with coherent, standards-aligned, equity focused, problem based PreK-12 curricula and professional learning products.

Position Summary

We are seeking a highly motivated and experienced Digital Product Manager who will oversee development of a new subscription-based digital product. The successful candidate moves easily between big picture thinking and managing relevant detail, and is a born collaborator who brings skills of teamwork, diplomacy, adaptability, problem-solving, and strategic thinking to their work every day. They work to translate the needs of clients into impactful business solutions. The position reports to the Sr. Director, Product Strategy.

Position Type: Full-Time

Job Family: Manager 

Location: Remote - United States only 

Travel: <20 percent 

Essential Functions/Key Responsibilities

• Functional work

  • Work with the Sr. Director, Product Strategy to define and execute a comprehensive digital product strategy and roadmap, ensuring alignment to the company’s strategic goals that will meet expectations for consistency, accuracy, and timeliness of delivery.

  • Lead the end-to-end product development process, from conceptualization and requirements gathering to design, implementation, testing, and launch of new product features.

  • Utilize data analytics tools and methodologies to monitor the performance of the subscription service, identifying areas for improvement and optimizing user journeys.

  • Analyze user behavior, engagement metrics, and conversion rates to make data-driven decisions and enhance the overall effectiveness of the subscription service.

  • Prioritize product features and initiatives based on their potential impact, feasibility, and alignment with business goals.

  • Work with the Sr. Director, Product Strategy to champion digital accessibility standards to ensure that the subscription product is designed to be inclusive and accessible to all users.

• Teamwork

  • Work closely with technical and content teams, providing clear product specifications, user stories, and acceptance criteria to ensure successful product delivery.

  • Collaborate with Implementation Programs teams to define product requirements and specifications based on product discovery.

  • Collaborate with various internal stakeholders to gather input, understand their needs, and ensure alignment between subscription service initiatives and organizational priorities.

  • Coordinate with the Brand and Communications team to develop effective product positioning and messaging.

• Leadership

  • Make well-informed and timely decisions based on data, customer insights, and the overall product strategy.

  • Communicate effectively with IM partners and other stakeholders, providing progress reports, and managing expectations. 

  • Foster a transparent and open environment for sharing ideas and feedback.

Required Qualifications

• Bachelor’s degree in Education, Business, Marketing, or related field. 

• Proven experience as a Digital Product Manager with a track record of success in educational publishing, educational technology, or a related industry.

• A deep understanding of the SaaS landscape and a proven track record of successfully managing and launching software products.

• Familiarity with web and mobile technologies, user experience (UX) principles, and digital marketing concepts.

• Experience developing product roadmaps to define and lay out a strategy that helps guide the development, release, and expansion of products.

• A customer-first mindset and an ability to develop data pipelines that can be used to track, analyze, and improve the subscription service.

• Proven expertise in defining and utilizing Key Performance Indicators (KPIs) and other metric indicators with a customer-centric focus (churn, retention etc.) to understand customer needs, preferences, and pain points.

• A track record of working collaboratively and effectively with technical and non-technical partner teams to oversee delivery of product solutions.

• Experience working alongside cross-functional teams, understanding business goals, end-user needs, and stakeholder requirements.

• Excellent organizational, teamwork, problem-solving, and time management skills.

• Demonstrated commitment to seeking and listening to feedback that encourages  growth, surfaces blind spots, and recognizes and disrupts patterns of inequity.

• Excellent self-management and interpersonal skills.

• Demonstrated ability to work on a highly collaborative team to meet departmental and organizational goals.

• Excellent written and oral communication skills.

• Desire to learn and grow in an organization that is expanding its reach and impact.

• Must reside in and be legally authorized to work in the USA.

Preferred Qualifications

• Knowledge of software engineering workflows

• Background in technology, UX, user research, or product marketing

• Strong computer skills with cloud-based systems, especially Google Workspace applications, Zoom, Asana, and Slack

Compensation & Benefits 

In alignment with our commitment to equity in practice and policy, Illustrative Mathematics is committed to equity and transparency for our team and offers competitive salaries commensurate with experience and education. This position is exempt. The annual salary range for this position is $85,000 - $100,000.

IM also offers employees a robust benefits package that includes:

• Comprehensive group health benefits, including medical, dental, and vision (100% employer-paid for employees and 50% employer-paid for dependents)

• Self-managed paid-time-off and flexible sick days

• 10 federally recognized holidays plus five business days off from Christmas Day to New Year’s Eve

• An employer-sponsored 403(b) plan with an employer match up to 4%

• Employer-paid life insurance, short-term and long-term disability insurance, and parental leave

• Monthly allowances for telecommunications (phone and internet) and wellness 

• Home office set-up and maintenance reimbursement

Please complete all areas that are indicated as required (*) on the application. Incomplete applications will not be considered.

Illustrative Mathematics is an independent 501(c)(3) nonprofit organization and does not discriminate against any applicant, candidate, or staff member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.

In compliance with federal law, all persons hired for employee roles will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.