Internal Communications

About Imperfect

Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.

We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!

Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable to the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for.  Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.

About the Role

Imperfect is looking for an expert communicator and operator who will drive Imperfect Foods’ internal communications strategy. The candidate will be responsible for developing and executing a strategy that will champion Imperfect’s mission, vision and values, and inspire employees across the US to love and live Imperfect. Their scope will include operational and project communications, plus marketing and internal campaigns that exemplify our company values. Success will be defined by the ability to build awareness through a compelling and consistent brand, communicated across a broad portfolio of internal channels.

Responsibilities

• Define and execute an internal communications plan that reinforces cultural values, business strategy, and company updates

• Develop and implement internal messaging guidelines, approaches, technologies, and cadences that best enable cross-team communication and the effective cascading of critical information

• Plan, oversee, and manage communications-related logistics such as key company meeting planning and executing, email and SMS sends, etc.

• Work with executive leaders to develop compelling presentations that meet stated communications objectives

• Work across teams to reveal and best tell the Imperfect story. Partner with the People Team to integrate this messaging into our talent acquisition and retention efforts 

• Provide input on messaging and positioning, ensuring communications are compelling and aligned with our desired voice and tone.

• Write and develop memorable, engaging cross-channel communications (email, digital screens, blog posts, web pages and banners, our internal social network, video, etc.) that drive awareness of key initiatives and inspire employees to take action

• Assist the People Team with rolling out and communicating company policies, procedures, training, and development opportunities

• Promote company life activities to aid in talent acquisition and retention on LinkedIn and other social media channels in collaboration with the Marketing Team

• Track results and apply key learnings to improve future comms, content, and engagement

• Spearhead and project manage annual impact report, working cross-functionally to measure and communicate company impact, programming, and metrics

Skills and Qualifications

• 2-4 years in marketing, public relations, communications, or related discipline (high tech or other fast-paced environments a plus)

• Proven track record developing and executing compelling, creative internal comms plans

• Brilliant short and long-form writing and storytelling skills, with an ability to generate and execute "breakout" ideas

• Ability to quickly grasp information across a variety of disciplines and subsequently develop clear communications with minimal guidance

• Confidence and ability to effectively lead, manage and execute multiple projects concurrently in a fast-paced, deadline-oriented, often ambiguous, and ever-changing environment

• Excellent multi-tasking, and event and logistics management skills Ability to work cross-functionally and exert influence without necessarily authority 

• Energized by fast-paced, highly collaborative, solutions-oriented teams 

• Demonstrate consistently high degree of accuracy and attention to detail 

• Proven versatile and creative thinker that independently generates and executes innovative ideas

About You

• You love telling a story

• You’re exceptionally self-motivated and directed

• You enjoy working in a fast-paced, changing environment with tight deadlines and have the ability to be flexible and resilient

• You have a genuine interest in having, bringing, and promoting fun!

• You’re passionate about our mission to fight food waste and create a better food system for all

Details of the Position

• Full-time exempt position reporting to the Head of Communications

• This is a remote position

• Salary and employee stock options commensurate with experience

• Competitive benefits package provided, including healthcare, vacation days, and a monthly $50 credit towards your Imperfect box!

Physical Requirements

• Sedentary work; predominantly involves sitting most of the time

• Regular work with computers, including keyboards, mouses, and screens

• Regular use of mobile devices, including smartphones and tablets also required

Imperfect's commitment to DEI

Imperfect Foods is steadfast in our commitment to being an actively anti-racist company.

We understand that it is necessary to take ownership and accountability for building an equitable workplace where all members of our organization can truly belong. It is our responsibility to ensure that every department at every level of our business reflects the diversity of the world we live in. We aim to achieve this through our hiring practices and by championing Diversity, Equity, and Inclusion (DEI) programming that fosters a supportive work environment where everyone can thrive and have connections across teams.

DEI programming is available for all employees and we highly encourage staff participation. It is only with everyone’s unique perspectives, experiences, and beliefs that we can help shape a culture of belonging and create an environment where all Imperfectionists are celebrated.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

COVID update for on-site employees:

All Imperfect Foods employees must be fully vaccinated to be on-site or at company functions. For roles that require an employee to be on-site to fulfill their job functions: job offers are contingent on providing proof of vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status).

At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.

We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.