Principal/Lead Product Manager

Knack is seeking an experienced Principal/Lead Product Manager to help establish product management processes, lead our product roadmap, and guide ongoing product direction. The Knack product combines the usability requirements of consumer software with the security and feature requirements of enterprise software, all wrapped in a product that is completely open-ended by its nature. 

This individual will initially act as a player-coach and will need to be able to roll up their sleeves to interface directly with clients and internal stakeholders, gather and create requirements and user stories with a focus on user experience, and manage a backlog of features.

Key Responsibilities

• Refine and implement Knack’s product management process to continue delivering and optimizing our Product Led Growth (PLG) strategy and go-to-market motion while evangelizing the product mindset at Knack. 

• Expand Knack’s next-generation product roadmap by successfully identifying and building key requirements for major milestones in 2022 – 2023.

• Foster thoughtful and constructive communication between product, internal teams, and external clients and prospects to facilitate feature development.

• Create new product requirements, customer stories, and manage a backlog of requirements and features to be released with clarity and velocity.

• Run an Agile product management practice while partnering with the engineering team throughout the Agile product development lifecycle to strengthen alignment, understand technical considerations, and improve efficacy and efficiency of design-to-dev handoff.

• Lead large-scale design initiatives, formalize a design system; establish design and product principles; and periodically own special projects.

• Further develop your no-code subject matter expertise and establish strong market intelligence to guide Knack’s product strategy, product roadmap, and the prioritization of key features as we grow.

• Define and improve core product experience across Knack’s web application and customers' live apps through ideation and execution with an eye for great user experience.

• Partner directly with Knack’s executive leadership to establish overall product strategy, roadmap priorities, present product growth and team progress, and plan for the future of product at Knack.

Skills Knowledge and Expertise

• Prior technical B2B product management experience working within a low-touch, high-velocity, PLG model in the No Code/Low Code industry.

• Willingness to act as a player-coach in the beginning as we hire for and grow the Product team. You’ll need to get your hands dirty while we scale!

• Skilled in the hands-on gathering and creation of customer and market requirements, customer stories, and personally managing a backlog of requirements and features. Ability to build marchitecture diagrams and UI/UX mark-ups is a plus, but not required.

• Adept in the end-to-end ownership of the full software product management lifecycle, from definition to road mapping to execution, preferably within smaller, growing SaaS organizations. 

• Experienced in Agile product management and partnering with engineering and design teams in the Agile development and product management lifecycle.

✨ Benefits ✨

The biggest benefit of Knack is getting to work alongside our awesome team of Knackleheads. We're a funny, humble, talented team of delightful human beings that, above all, enjoy working with each other, growing with each other, and supporting each other.

These benefits aren't that bad either, though:

•  🕧 Define your work: find the location, environment, and schedule that is best for your life and work. It's not about separation, it's about optimization. Our only rule is an overlap zone of 11am to 4pm EST.

•  🌏 Unlimited Paid Vacation: take the time you need to stay motivated, charged, and balanced. You'll get required days off for birthdays and knackiversaries.

•  🛫 Paid Corporate Retreats: we get together twice a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.

•  🚑 HealthCare: we offer health, vision, and dental, covering 75% of the premium for you and your dependents (spouse + children).

•  💵 401(k): we give you the option to automatically deduct funds from your pay to stash them away for your golden years (currently non-matching, but stay tuned!)

•  ☮ Equal opportunity: we push everyone to maximize their impact on our product and company--we strongly value all of our people, regardless of title or seniority.

•  🧠 Learning Credits - An annual allowance is provided to stay on top of your game with classes, books, and conferences.

•  💓 Family support: we offer a generous paid family leave to welcome any new additions to your family.

•  💻 Tech: we provide a top-of-the-line MacBook.

About Knack

👋 Hi! We're Knack 😀

We launched in 2012 with one simple goal: to enable everyone to do amazing things with their data.

Knack makes it easy for anyone to build applications and workflows to make their data useful. Our customers use Knack to run their processes, departments, or even their entire companies.

We've been growing steadily since as we've built our team, perfected our product, and nailed our product-market fit.

So how are we different? 🙃

• 🌐 We're 100% remote: and have been from the beginning. Every decision we've made has been based on optimizing our remote operations.

• 🌟 We take culture seriously: We’re not one of those companies that just slaps some cultural adjectives down in a handbook article then calls it a day. We use our cultural values as our north stars and even have an always active culture committee that is dedicated to ensuring that our culture is maintained and evolves as we grow. 

• 🦄 We're all a little weird: and we like it that way. We're more than just chat avatars; we've all gotten to know each other, have grown together, and love working with each other.

• 🚀 We enjoy the journey: we're in this for the long haul. We're building something we're proud of and want to keep improving on.

You can read more about Knack and the team here.

🌈 Diversity 🌈

We believe that different perspectives and backgrounds are what makes a company flourish. Knack welcomes all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We're proud to be an inclusive company with values grounded in equality and ethics, where we embrace diversity.

👀 How To Apply 👀

Are you currently so excited to apply that you can barely type? ⚡Then we want to hear from you! You can apply for this position by filling out the application.

We review applications in batches, so don't worry if you don't hear from us right away. Qualified candidates will move on to video interviews to discuss the position in detail, meet the team, and talk through the fit. We're also big believers in paid trials whenever logistically possible.