Campaign Operations Coordinator

Who is Litmus?

Litmus’s email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver quality, brand-aligned communications that delight and engage consumers. Over the last 10+ years, we’ve built a reputation as thought leaders and one of the most trusted solutions in the industry, and it shines through our customers – all 250,000 of them, representing the world’s top brands in tech, banking & finance, retail, media, and more. 

And with our newest acquisition of Kickdynamic, an AI-driven content automation solution, we are now the leaders in email marketing personalization.

How do we do this? It all starts with our people, and a core belief that the talent we seek should be a culture add rather than a “culture fit”.

What would I do at Litmus?

As the Campaign Operations Coordinator, you will provide collaborative support to our Go To Market (GTM) teams. Specifically you’ll, focus on empowering our marketing team, driving alignment between our marketing and sales teams, and striving for operational excellence. 

On any given day you might

• Oversee the operational aspects of campaign preparation, attribution within Marketo

• Triage marketing-related requests in our internal ticketing platform

• Manage campaign calendars across multiple clients, keeping a sharp eye towards launch dates and proactively resolving campaign scheduling conflicts

• Document and report on established campaign production processes and SLAs, identifying areas for improvement and optimization

• Build, document, and QA all campaign segmentations, lists, and campaign assets associated with a campaign

• Create campaign reports for client stakeholders, including A/B testing reports, making recommendations to clients based on findings

• Prepare and deliver complete, concise, and easy-to-follow walkthroughs of campaigns implemented and executed for each client

• Work collaboratively with the marketing team, ensuring initiatives can be executed within our tech stack, budget and timeframe

• Assist in ongoing data management in Marketo to ensure data quality

What is Litmus looking for in a candidate?

• Prior experience in an email marketing or marketing operations role; this is a great opportunity for an early professional or industry pivot

• Hands-on experience using Marketo

• Experience with both inbound- and outbound-driven GTM motions

• Knowledgeable in defining, building, and maintaining marketing segmentations

• Excellent project management and prioritization skills

• Outstanding verbal and written communication skills

• Takes initiative and is able to deliver results without much supervision

Not sure if you meet all the requirements? Please apply! We know there is no job description that can measure a person’s attitude, aptitude, or amplitude (the ability to turn it up a notch) and highly encourage you to apply. 

Our approach is shaped by a strong respect for each individual. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Litmus. We believe wholeheartedly the more inclusive we are, the better our work will be.