Director, Global Partner Programs

Transform the communications world! 

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

• What’s my job title? Director, Global Partner Programs.

• Where in the world? You can work remotely from anywhere in the US, Mexico, the UK, or the Netherlands. 

• Working hours? For this role, you will operate within North America or European time zones.

• What language(s) will I speak? Fluency in English. 

The role

The Director of Global Partner Programs is a critical leader within the Global Partner Team, working with MessageBird Partners, internal stakeholders, and others to deliver a best-in-class partner experience. You own and drive the Partner Program strategy, the adoption and growth of owned programs, and their planned performance. You are an experienced business or program leader with an established track record of working with partners to build industry-leading programs and partner experiences. You will lead all aspects of the MessageBird Partner Program function across all current and future partner motions and partner engagement types.

What you'll do

• Lead the MessageBird Partner Program, including the development of new partner programs, benefits and incentives and own program governance and adoption 

• Deliver continuous improvement in program impact through appropriate development/use of analytics and other feedback loops

• Work closely with Partner Managers, Partner Solutions Engineers, and Product and Sales leadership through the lifecycle management of MessageBird Partner Programs

• Develop overall program messaging, including the value proposition for the partner and be the external evangelist for MessageBird Partner Programs

• Represent our partners through structured feedback with MessageBird’s product teams to shape the further of the platform with a partner lens.

• Define and lead operational processes required to support the establishment and ongoing management of all launched programs

What you'll bring

• 12+ years of demonstrated success in Partner Program Development and Management within technology organisations

• Experience with the development of business cases, operations, and stakeholder management

• Proven track record of program development, launch, and scale adoption

• Ideally, a background in a similar global partner program roles working with various partner types.

• Highly communicative, executive presence, and team-oriented.

• Knowledge of PaaS, SaaS, IaaS, public cloud, and related industry and partner program concepts.

• Experience in the CPaaS industry is a plus but not mandatory.

• Ability and willingness to travel nationally and internationally (25-30%).

What you'll gain

• Remote-friendly environment

• Generous stock options for all Birds 

• Opportunity to work abroad according to our internal policies

• Flexible working arrangements 

• Home office set-up budget 

• State-of-the-art work gear

• Contribution towards your utility costs 

• The occasional company-wide and team events

• Learn from hundreds of the best minds in the business

• Collaborate with diverse colleagues from over 55 countries (and counting)

LIFTOFF! 🚀

Life at MessageBird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready to fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we've got you covered!

Headquartered in Amsterdam and with global offices in Singapore, London and Maryland, we’re proud to be a remote-friendly company nested in flexibility. Employees can choose to work from one of our global offices, fully remotely in your country of employment, or a mix of the two. Our unique and united culture is rooted in our team: a diverse flock of over 850 Birds who represent 55 nationalities and counting. 

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.