Social Media Assistant

Major Responsibilities 

·   Coordinate with customer service team on responsibilities regarding answering DMs and comments

·   Monitor all social media communications on content: engage users with prompt responses, pro-actively ask questions, and cultivate relationships with the audience (FB, IG, Tiktok, YouTube, etc.)

·   Repost user generated stories and reels

·   Repost Nama stories and reels according to the schedule

·   Drive engagement, commenting on hashtags and tagged content.

·   Keep track of partner content and when they posted – so we can better understand engagement for each partner

·    Assist with putting together data for better analysis and planning

·    Assist - marketing with meeting set-up 

·    Assist with sending out PR/Affiliate Product Requests

Required Education and Experience

• Bachelor's degree in business administration, marketing or related field

• 1+ years of experience in social media and/or customer service

• Collaborative and adaptable

• Strong written and verbal communication skills

• Attention to detail

• Superior organizational and time management skills

• Knowledge of relevant social media platforms such as Instagram, Facebook, TikTok, YouTube, and Pintrest and planning software.

• Pro-active in learning the latest Social best practices

• Knowledge of relevant marketing tools and applications is a plus

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.