Director of Talent

We started OpenPhone with a simple question. Why has the phone seen no innovation in over a decade?

A phone number is a universal communication channel, yet the software that powers it is stuck in the past. It's especially painful when you're using it for work. Just ask any business that relies on the phone to talk to their customers.

We set out to build a business phone system that people would actually love using.

In the last four years, we have gone from an idea to serving 20k+ customers. We’ve gone from a prototype to the #1 rated business phone service on G2. From two to 60 amazing people around the world.

And we’ve just raised our $40 million Series B led by Tiger Global.

While it feels like we’ve come a long way, we’re just getting started.

To help us unlock the next level of growth, we're looking for a Director of Talent.

You'll serve as a high-impact, cross-functional leader responsible for scaling our team, systems, and processes. You'll work directly with the VP of People and other members of Leadership to identify key hiring needs across the organization.

What you will be doing:

• Attract and retain the best talent to achieve a diverse, inclusive, and ambitious environment

• You’ll have a data-driven mentality and generate metrics to evaluate effectiveness, return on investment, and inclusivity of programs, identifying insights that will drive continuous improvement

• You’ll collaborate with key executive stakeholders & managers, to measure impact and start to assess and predict future hiring needs

• You’ll serve as a resource for team members and leaders, providing education and perspective on our programs and processes

• You will coach, mentor, and manage a team while increasing our recruiting capabilities.

• You’ll take the initiative to develop and manage timelines, driving our projects forward and reprioritizing as necessary

• You'll function as a subject matter expert on recruiting activities and maintain up to date knowledge of recruiting issues, trends, and employment law

• Manage the selection process; participate in the interview process and increase the adoption of new and innovative recruiting procedures and techniques

About you:

• You have 7+ years of recruiting experience in a start-up environment

• You have experience scaling technical / non-technical teams past 50+ & have grown internal recruiting teams themselves

• You understand the complexity of early-stage start-ups & have the ability to navigate in a fast-paced environment.

• You have well-developed analytical skills, using data to drive planning, execution, and decision making, and the ability to bring structure and clarity to a complex landscape

• You have proven capabilities in successfully designing and implementing branding and sourcing strategies including social media, networking, employee referrals, postings, etc.

There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact candidate description.

About OpenPhone

OpenPhone is a new type of business phone. Our mission is to help people communicate better and be more productive.

We’re backed by Y Combinator and the best venture firms including Tiger Global, Craft Ventures, Slow Ventures, Kindred Ventures, and others. We're serving thousands of businesses around the world and growing quickly. We take a lot of pride in providing an exceptional customer experience and a product people love. Our customers rated us #1 on all possible categories on G2 Crowd.

We're a distributed team working from around the world - San Francisco, Seattle, Ottawa, Moscow, Manila, Sydney, and many more.

We are committed to creating an inclusive workplace that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.