Group Product Manager

Company Description

Outer Labs develops custom software solutions that radically reshape the way buildings are being designed, constructed, and occupied.  We bring modern human-centric design together with the latest technology to help real estate, architecture, engineering, and construction teams scale their expertise.

Our clients include globally recognized brands placing “big bets” and investing in long-term solutions to sustainability, quality, and affordability. We work closely with their leadership to craft multi-year strategies, with direct access to subject matter experts and end-users who help us continuously drive toward business value. 

Some questions we’ve tackled: How can software automatically layout a building’s structural system based on unique constraints? How can software encourage reusable solutions that can be manufactured more sustainably and efficiently? How can we help a designer explore a thousand ideas in the time it currently takes to explore one?  

Answers to these questions require a passion for design and engineering that comes from every level of our company. This is why we’ve invested deeply in building a culture that empowers its employees to do great work and directly shape the future of its products. We want smart, creative, and intentional individuals to be part of our core team. Are you in?

Job Description

We are actively seeking a skilled, outcome-oriented, and empathetic Group Product Manager to join our growing team. As part of the Client Services team, you will work closely with the Director of Services, along with product design, business development, our highly skilled software engineers, and our customers to bring ideas to life. 

The client services team is a mix of people with experience in traditional product management as well as non-traditional backgrounds such as architecture, computational design, academia, and more. 

We value outcome-oriented problem-solving, open-mindedness, and passion for bringing all team members together to execute a common goal.

A key to success in the role of a product area lead at Outer Labs is the ability to build trusting, professional relationships with our customers, the users of our applications, and our design and development teams. As a Group Product Manager you will be overseeing a product area with a focus on building technology, and managing both the products as well as the product management team. 
A key responsibility is to guide and remove roadblocks while establishing expectations and goals for the team. 

Responsibilities

Product Leadership

• Oversee day to day operations of one of our product areas 

• Help to drive overall product direction of the applications within your product area

• Grow the product area vision and support the overall vision of the Services department 

Customer Relationship Management

• Analyze and report on progress. Be laser-focused on results — for customers and for the business as a whole. Monitor project progress continuously and provide scheduled reports on measurable items, such as milestones and deliverables

• Manage internal and external stakeholders on a regular basis. Plan and drive communications, meetings, workshops and other engagements. Build trusting relationships

• Communicate proactively with all involved personnel and provide updates, identify problems, create solutions, and implement efficiency improvements

People Management 

• Directly oversee product managers assigned to your product area, provide coaching, career development to effectively support your direct reports

• Manage PMs effectively by helping them achieve maximum impact with minimum effort

• Onboard new PMs to understand our philosophy, process, and values

Product Management 

• Manage the entire product lifecycle and product roadmap for multiple applications

• Engage in crowdsourcing, developing, and curating ideas that will deliver value to customers. Collaborate with the product strategy team. 

• Manage project priorities, deadlines, and deliverables for the product area, in collaboration with product managers and tech leads

Qualifications

• Outcome-oriented, creative, and proactive personality

• Displaying analytical and strategic thinking

• An attitude towards ‘getting things done’ 

• Very detail oriented with strong organizational skills

• Preference for fast-paced iteration, deadlines, and budgets

• 2+ years team management experience; 3+ direct reports

• 8+ years of proven working experience in project/ product management and AEC to help drive overall product decisions

• Excellent client-facing and internal communication skills

• Excellent written and verbal communication skills

Additional Information

Outer Labs is a great place to work, and we care deeply about our team!  Beyond creating a place where people can do their best, we also believe in fairness, equity, and creating opportunities for people from all sorts of backgrounds. Some of the benefits we offer include:

• Unlimited PTO

• 11 paid company holidays

• Computer and home office setup of your choice, or access to a co-working space if desired

• Healthcare, dental, and vision insurance for employee & dependents.  We cover 85% of the cost for employee, and 75% of the cost for dependents

• 401K with up to 4% matching, FSA, & DCA

• Flexible working hours

• 100% remote working

• Paid parental leave for all new parents

• $1500 yearly career development budget (conferences, courses, books, coaching, etc.)

Outer Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, we remain dedicated to building a diverse, inclusive, and collaborative work environment. If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyways - you may be the right candidate for this or other roles!