Senior Analyst - FinOps Reporting

✨ One platform, a whole world of opportunity 

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. 

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries

🌈 Established a diverse leadership team and an employee base that’s 60% female

🏆 Achieved one of the highest employee engagement scores in its class

🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply! 

The role 👩‍💻

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.  (preferred timezone UTC -5)

What you'll be working on:

Oyster is looking for a Senior Analyst to join our Finance Operations team. This role will be responsible for tracking, reporting and analysing several key metrics which allow us to continue to delight our customer base & guide our decisions on how to scale effectively. The ideal candidate will be data driven, and be able to work effortlessly across multiple teams to generate a deep understanding of process inefficiencies. 

The Senior Analyst will then work with the finance and product teams to drive scalable operational improvements. Oyster is a complex and high growth business so this role suits someone who would thrive in that environment. This role reports to the Senior Manager Finance Operations. 

What you'll do : 

• Perform monthly reporting around OKR metrics for invoicing, payroll & payments processes

• Perform tasks related to data collection & analysis of errors/issue, perform root causes analysis, work with corresponding Customer Support & Ops teams to gather customer feedback data & aggregate data in presentable way for sharing with larger org

• Leverage data around customer feedback to identify & guide product and/or process improvements 

• Improve upon existing reports & develop new financial reports to easily identify issues & track improvements

• Work collaboratively with Customer Support, Product, Operations, Finance to understand issues & help drive process improvements both automated and manual

• Contribute to the development of financial operations infrastructure and process automation, be a thought leader in how we scale the business 

• Communicate with team members to drive projects forward & align key parties

What we're looking for 📜

• 4+ years of relevant experience is preferred in accounting, finance, operations

• Strong excel skills (pivots, sumifs, vlookup, index match)

• Experience working in a startup or fast-paced environment

• Ability to meet deadlines & juggle multiple priorities seamlessly

• Self-starter with eagerness to develop and learn

• Ability to thrive in a high-growth distributed environment. 

• Strong communicator, ability to speak up with new ideas & improvements

• Positive and proactive attitude, excited to roll up sleeves & build something

Nice to haves:

• Proficient in Google Suite of products (Gmail, Google Doc, Google Sheets)

• Experience with Looker or similar BI Analytics tool

• Familiarity with Zendesk

• A good sense of humor and willingness to assist others no matter how small the task

You'll also need...

• A reliable home internet connection (or be able to get one)

• Fluent English language skills

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌  We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. 

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌  How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.

• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).

• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.

• Wellbeing allowance:  Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!

• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).

• WFH stipend: We give you a laptop and $1500 for equipment so you can have your remote office up and running in no time. Check out Equipment at Oyster for more details.  

✨ The best jobs should be available to everyone 

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email jobs@oysterhr.com with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.