Technical Project Manager

We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.

Technical project manager:

At PagerDuty, we are building integrated technology to modernize digital operations management. 

PagerDuty powers all types of teams across various sectors that include information technology, healthcare, and security, just to name a few. When seconds matter, PagerDuty’s software alerts on-call engineers, managers, and various stakeholders to resolve incident’s efficiently and quickly, saving customers time and money. PagerDuty also uses millions of data-points to transform digital operations management for 1000’s of companies.

Right now, we are looking to hire a Technical Project Manager. You will work with a team of creative, supportive, data-driven engineers and developers, and be responsible for telling our story, driving new trials, and supporting new lead acquisition, all through our corporate marketing site. You'll work hard both as an individual contributor and as a team member, and at the end of the day you and your work will matter. You also will have the opportunity to shape what project management and technical development look like in our company.

What you will do:

• Work with a talented team of front- and back-end engineers to build and maintain our catalog of marketing websites.

• Ensure projects adhere to required standards of scope, requirements, deliverables, and timeline

• Organize work and focus the team on what needs to be accomplished.

• Connect granular tasks to longer-term strategic objectives.

• Prioritize in a time-crunched, fast-paced environment.

• Serve as the key liaison between leadership, engineers, and the client-facing team.

• Serve as the primary point of escalation for all project-related issues.

• Responsible for creating and updating all project deliverables per the Agile Project Management Framework on all assigned projects.

• Proactively notify the stakeholders of any new problem, issue, risk, concern, or escalation on assigned projects.

• Compile project status reports and provide updates to clients and management.

• Help smooth friction points throughout the company.

What we’re looking for:

• Have 5+ years of experience working as a project manager utilizing project-management frameworks in a software-development environment.

• Flexibility and the willingness to adapt to meet the needs of the team.

• Comfort using task-management tools like Jira.

• Someone who is comfortable in a fast-paced and ever-evolving environment.

• A life learner who is constantly working to improve their professional knowledge.

• An entrepreneur, always looking to improve processes.

• Someone who can thrive in a remote environment.

At PagerDuty you will:

• Work on big, difficult challenges that affect millions of people globally.

• Join a team that cares about learning, development, and growth.

• Work in an agile environment in 2 week sprints.

• Work from home within PagerDuty’s approved working locations. 

We know we will ask a lot of you, but this is an incredible opportunity to join a fast-growing and motivated team with no ceiling.

Job Type: Full-timeWork Fully Remote

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty offers:

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. 

Your package may include:

• Competitive salary and company equity

• Comprehensive benefits package from day one

• ESPP (Employee Stock Purchase Program)

• Retirement or pension plan

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

• Generous paid vacation time 

• Paid holidays and sick leave

• Paid employee volunteer time - 20 hours per year

• Bi-annual company-wide hack weeks

• Mental wellness programs

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays

• HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty:

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100. 

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius. 

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional information:

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.