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People Business Partner

Driven by the mission to democratize education, Paper is the largest provider of educational support, supporting millions of students through partnerships with thousands of school districts. Paper helps deliver true educational equity through their category leading Educational Support System (ESS) that offers virtual access to 24/7 tutors and essay reviewers. Founded in 2014, Paper philosophically believes that all students should be given the tools and resources to reach their academic potential, independent of socio-economic status, geography, language or other barriers. We are headquartered in Montreal, Quebec with remote employees across the US and Canada. Paper is proud to have been named by GSV as one of the most transformational growth companies in digital learning.

Reporting to the Manager of People Operations, the People Business Partner will help ensure the engagement, productivity, and happiness of Paper’s workforce. This individual will be a charismatic and analytical HR professional who thrives in a fast-paced environment. They should enjoy helping people achieve job satisfaction, and be motivated by Paper’s mission of educational equity.

Responsibilities

  • Consult with service line management and provide daily people operations guidance

  • Analyze trends and metrics on employee engagement and satisfaction

  • Resolve complex employee relations issues and address course of actions 

  • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention

  • Work closely with onboarding and engagement team to ensure consistent engagement and a great employee onboarding experience

  • Provide policy guidance to ensure state/province law compliance and a smooth service operations

  • Suggest new people operations strategies aligned with company goals and objectives

  • Identify training needs for teams and individuals & evaluate training programs 

Requirements

  • Proven work experience as a(n) HR/people operations business partner

  • Excellent people management skills

  • Analytical and goal oriented

  • Demonstrable experience with people operations metrics

  • Thorough knowledge of CAD/US labor legislation

  • Full understanding of all HR/people operations functions and best practices

  • Degree or diploma in Human Resources Management or in a related field is an asset 

This role can be based in any geography in the US or Canada.

#peopleteam

About Paper

A great place to work! Paper offers a fast-paced, dynamic, inclusive work environment where all employees have an impact. You will be challenged to achieve, develop, and grow as part of a hyper-growth company.

We are naturally curious and have strong attention to detail. We love working in a team environment where trust is key and we all strive to make an impact every day. If this sounds like the right fit, please apply and come work with us.

We believe that diverse teams build better products. Paper does not and will not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

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