Inside Sales Representative

Inside Sales Representative 

At Phrase, we help open the door to global business by providing the complete localization solution. Consisting of Phrase TMS and Phrase Strings, our unified suite is built to cover the full range of translation and localization use cases. With a global team working from our offices in Hamburg and Prague—or from home across Europe, the UK, the US, and the APAC region—we serve thousands of global customers, including leading brands such as Uber, Fujifilm, Shopify, Bosch, Huawei, and Lufthansa.

As an Inside Sales Representative you will be responsible for partnering with our customers who are ready to close the sales cycle, for helping lay the foundation for retention and expansion of current customers, and for overall building memorable and positive relationships to help support revenue goals. 

What you’ll be responsible for:

• Assisting customers who are at the final stages of the deal cycle

• Understanding customer needs and requirements

• Closing sales 

• Finding avenues to increase revenue from current customers

• Proactively identify at-risk customers and escalate as needed

• Creating and automating processes to streamline customers' experience 

What you need:

• Superb communication skills

• Outstanding customer-oriented attitude 

• Ability to multitask

• Metrics driven

• Organized and big-picture mindset

• Solutions-focused

• Knowledge of Salesforce, SisAdmin, Chargebee a plus

What you'll get:

• Work experience in a successful and growing global SaaS company

• Be part of an international team of 250+ in Europe, Japan, and the Americas

• Expert colleagues in their field who are determined to build the best localization platform on the market

• An agile work environment, where it is encouraged to take smart risks

• Take part in a culture full of trust, support and loyalty, where respectful and open feedback is valued

• A positive, open-minded, and innovative atmosphereSupport in your professional development and personal career goals

What's on top:

• 4 Company holidays additional to your 25 regular holidays (1 day per quarter where the entire company is off to celebrate our achievements

• Your birthday off because it is important to celebrate you as well

• 2 Giveback days where you can support the local community, volunteer and/or take part in charity events and activities

• Company wide shut down from December 23, 2022 to January 3rd, 2023 

• A personal Learning & Development Budget

• Access to online language classes

• Modern technical setup and latest software

• Professional and extensive onboarding

• Flexible working hours and home office options

• Medical, dental, and vision benefits

• HSA and FSA 

• LTD, STD, and life insurance

• 401k

• Additional local benefits depending on the entity you're hired at, just ask your Talent Acquisition Partner

At Phrase we believe in the critical importance of diversity in all its forms and intersectionalities, and are committed to ensuring that the people we interview reflect this diversity. We therefore strongly encourage people of any identity to apply for our exciting career opportunities. We have taken an active decision to make our work environment inclusive every day, starting at the very beginning of your Phrase experience.

We value and welcome different perspectives, experiences and backgrounds as we believe that these differences make our team even stronger on our mission of opening the door to global business by giving everybody access to the content they need in the language they speak.