Head of Content

Portal's mission is to power the next generation of service businesses. While it is straightforward to set up a Shopify store and sell a physical product on the Internet, entrepreneurs that want to provide a service on the Internet have to stitch together apps and are unable to offer clients a streamlined experience under their own brand. We want to change this by giving service businesses the building blocks (messaging, payments, etc.) to design their own product and offer their clients a modern streamlined experience.

In March 2022, we raised a $10M seed round led by Ali Rowghani at YC Continuity and Lachy Groom. Other investors include Y Combinator, Liquid 2, Tribe, Addition, Slope, YC partner and Scribd founder Jared Friedman, former SVP Product at Lyft Ran Makavy, and Pipe founders Zain Allarakhia and Josh Mangel.

About the role

As the content lead at Portal you’ll work closely with the founding team and be responsible for all content initiatives. This includes blog posts, case studies, recruiting content, and more. As part of an early team you’ll also experience what it’s like to be part of a fast-growing startup.

What you'll do

• You’ll craft and execute our content strategy. You’ll devise a strategy that will help us build our brand, engage new and existing customers, and drive revenue.

• You’ll formalize the tone of voice for our content and brand. You’ll create guidelines that the whole company can follow and implement.

• You’ll own the distribution and promotion strategy for all content. You’ll ensure that content we create is used in the most effective way possible across multiple surfaces.

• You’ll help establish our recruiting brand. You’ll partner with our engineering and product team members to create high quality technical content.

• You'll help create customer case studies. You'll work with our top customers and help tell the story of how Portal supercharged their businesses.

• You'll write blog posts. You'll write high-quality engaging content for our audience that spans tutorials, research reports, and more.

• You’ll have an opportunity to build and lead a team. After an initial focus on execution, you’ll have an opportunity to build the team that supports our blog, case studies, social channels, and content distribution.