Medical Bookkeeper

The Company
Receptive is a modern telehealth platform dedicated to emotional wellness, mental clarity, and holistic health. Since our founding, we’ve helped over a million individuals access the right care at the right time—connecting them with trusted professionals who support their mental and physical wellbeing.

Licensed in all 50 states and serving over 100,000 customers each year, Receptive brings together leading brands in behavioural and lifestyle health—including Pettable, the most trusted platform for ESA evaluations; ADHD Advisor, a leader in personalized ADHD care; and Thrive (Top Nutrition Coaching), a premier service for evidence-based nutrition guidance.

Grounded in clinical excellence and a people-first mission, we empower licensed professionals with autonomy, technology, and support to deliver accessible, personalized, and impactful care. Together, we’re redefining what comprehensive wellness looks like—one individual, one provider, and one breakthrough at a time.

The Position
We’re seeking a Medical Bookkeeper to join our Finance Team and take ownership of day-to-day financial operations for Thrive (Top Nutrition Coaching), while also providing accounting support across the Receptive family of companies.

This role is ideal for a detail-oriented bookkeeping professional with experience in medical billing and insurance claims who’s eager to contribute to a mission-driven, fast-growing healthcare organization. You’ll play a key role in ensuring the accuracy, integrity, and compliance of our financial systems and processes.

Key Responsibilities

• Maintain accurate records of financial transactions, analyzing and posting entries within our accounting systems in a timely and precise manner.

• Process accounts payable invoices, payroll, manage vendor relationships, and ensure timely payments.

• Record and reconcile daily transactions, including revenue, cash receipts, payroll entries, and expense classifications.

• Manage medical insurance receivables cycle (billing, rejection management, denial resolution, collections, documentation and reporting) using ClaimMD and other insurance billing systems.

• Processes remittances via mail. Including scanning and documenting submissions, claims denials and regulatory agency correspondence.

• Collaborate with the operational team to ensure financial goals are met.

• Support the financial team with reporting and ad hoc projects.

Skills, Knowledge and Expertise

Required

• 2+ years of experience in medical insurance claims management (billing, coding, etc.) within a clinical or specialty practice setting—preferably using ClaimMD or a comparable system.

• Proven experience with bookkeeping, accounts payable/receivable, and payroll functions.

• Solid understanding of State and Federal healthcare laws and regulations (HIPAA).

• Experience with bank reconciliations and financial statement preparation.

• Proficiency in QuickBooks Online and advanced Google Sheets / Excel skills.

• Strong grasp of the medical claims cycle, including billing, denial management, and collections.

• Detail-oriented and highly organized, with the ability to manage multiple priorities and deadlines.

• Ethical, professional, and able to maintain strict confidentiality.

• Self-motivated and comfortable working independently with minimal supervision.

Preferred / Nice-to-Have

• Familiarity with third-party claim inquiry tools and other medical billing platforms.

• Experience working in a telehealth, behavioral health, or clinical environment.

• Demonstrated process improvement mindset with experience streamlining financial workflows.

• Strong collaboration and communication skills—comfortable working cross-functionally with operations and finance teams.

• Passion for contributing to a mission-driven organization that’s expanding access to care.

Logistics

Time Commitment
This role is a full-time position and requires overlap with US PST for the majority of the workday. It is an exciting opportunity demanding dedication beyond the standard 9 to 5. We need someone willing to go above and beyond to help us achieve our ambitious goals and eager to make a real impact.

Location
We are fully remote – you can work wherever you’re most productive. This role requires you to be located anywhere within the United States.

Compensation
Compensation for this position ranges from $45k-65k USD but varies depending on location.