Senior Product Manager

We are looking for an experienced Product Manager to join our product team!

In this role, you will work closely with design and engineering to oversee the scoping and implementation of new features and improvements. Your job will be to deliver on deadlines in the product roadmap and ensure features meet the needs of the business and our customers. In addition, you’ll have the freedom to identify opportunities and put forward improvements and new projects independently. 

Ideally, this individual will start in mid-to-late November 2023.

Key Responsibilities

• Accountable for the quality and timeliness of delivery of the product roadmap

• Prioritize customer feedback, platform improvements and new features according to their expected impact on the business and our users

• Develop comprehensive product requirements documentation for new features 

• Oversee the work of the design team, providing guidance and reviewing work

• Coordinate with the Engineering team to review product requirements and designs prior to handover for implementation

• Create detailed tickets with specifications for the implementation of features and improvements

• Plan engineering sprints to achieve roadmap deadlines with the assistance of the Engineering Manager

• Plan product sprints for design and product management

• Conduct user acceptance testing prior to deployment of new features. Work closely with the engineering team to provide feedback and to unblock work in progress with timely responses.

• Work with the Associate PM to optimize automated supports for customers, including emails, help content and product tours

• Provide internal communication on product updates and update public-facing changelog

• Conduct customer discovery interviews to inform the product roadmap

• Participate in one-on-one and team training as offered 

Skills, Knowledge and Expertise

• Minimum 5 years experience as a Product Manager, with a preference for B2B SaaS experience.

• Strong understanding of design, technology, and user behaviour

• Strong communication skills and experience collaborating with engineers, product managers, and designers

Bonus Points:

• Experience with Jira

• French language skills 

• Some coding experience

• Marketplace platform experience

We ask that if you feel like you don’t check all the boxes but have the potential to learn what you don’t know, that you still apply! We believe that diverse teams are high performing teams and we strive to employ individuals with a diversity of backgrounds, experiences, and perspectives. 

We would love to learn more about you! How have you championed life-long learning? What draws you to contributing to our work on eliminating barriers for emerging talent? What unique experiences would you love to bring to the work we do? 

If this role excites you, we look forward to receiving your application!

Benefits

• Remote/travel working opportunities (when appropriate)

• 4-weeks of annual vacation 

• Extended Health and Dental benefits from your first day for the duration of your contract 

• Work From Home Stipend and a Learning & Development  after 6 months of employment

About Riipen

Conceptualized by Dana Stephenson and Dave Savory for their capstone entrepreneurship project at the University of Victoria, Riipen addressed an issue that they faced personally as learners — the challenge of gaining relevant work experience, building a network of possible employers, and then demonstrating their skills to that network in order to find work that would help them start their careers. They were facing the graduation conundrum — You can’t get a job without experience, but you can’t get experience without a job. 

Since inception in 2013, Riipen has expanded its reach internationally and has developed a state of the art technology platform that caters and provides significant competitive advantages for organizations and academic institutions while staying true to their original goal of supporting student development. Riipen has enabled 193,000+ students at 590+ post-secondary institutions and training providers to partake in applied learning with 31,000+ companies. All of this leads us to our mission: Eliminate Underemployment.