Community Manager

ABOUT ROOTSTOCKLABS  

RootstockLabs exists to make Bitcoin work for everyone. We do this through giving developers the tools to build on Bitcoin, supporting the growth of the Rootstock ecosystem and expanding the frontiers of decentralized technology. 

ABOUT THE ROLE  

In this role, you will play a pivotal part in shaping the Rootstock community growth, fostering engagement, and guiding our Ambassador Program to new heights. You'll be at the forefront of connecting with our community members, answering their questions, and developing strategies to foster an even stronger sense of belonging both online and offline.  

You will also be a crucial collaborator in driving brand awareness around the projects we contribute to working closely with your manager and the wider brand & comms team to ensure that our messaging reaches the right audiences and resonates with them.

KEY RESPONSIBILITIES

• Community Leadership: Be the face of RootstockLabs within our community, engaging with member answering questions, and fostering a sense of belonging. 

• Ambassador Program: Manage and grow our Ambassador Program, empowering advocates who share our vision.

• Events: Manage, coordinate and host Discord and Twitter spaces, community calls, livestreams, webinars and more. Work with the events team on IRL meetups around the world.

• Community Support: Work with internal team members and ambassadors to find ways to make sure we are providing rapid responses to community enquiries from users and developers 

• Audience Insights: Identify, build and cultivate key relationships with members of our community and source actionable insights back to eng/product/partnerships teams.

• Ownership of Reporting: Measure and report on the success of community growth, support, and engagement initiatives with qualitative and quantitative insights.

WHAT YOU BRING

• Bachelor's degree in Marketing, Business, or a related field

• 5+ years of experience in community management, social media management, growth marketing, preferably with 3 years in the blockchain industry 

• Strong written and verbal Spanish and English language skills

• Experience with online and offline event planning and execution

• A deep understanding of blockchain, and specifically Ethereum and DeFi, is a must

• A deep understanding of crypto consumers and what motivates them online

• You have a genuine interest in blockchain and web3 technologies, or prior experience in decentralized governance solutions, LegalTech, or FinTech and are ideologically aligned with open governance and decentralization.

• Ability to work effectively and autonomously in a distributed team environment, spanning multiple time zones and geographies.

ROOTIES BENEFITS

At RootstockLabs, we don’t just offer a job - we offer a community. Here’s what you can expect when you join us:

• Competitive Compensation: Including eligibility for our RIF Token Plan.

• Global Flexibility: Work 100% remotely from anywhere in the world, with access to CoWorking spaces globally.

• Continuous Learning: Access to our Learning Academy, Learning Sponsorship program and Language lessons for professional growth.

• Wellbeing Support: Access to a dedicated platform for your mental and physical wellbeing.

• Work-Life Balance: Paid vacations, parental leave, sick leave, and a year-end shutdown with paid leave during the last week of the year.