Product Manager (Integrations)

About Stamped

Stamped is the reviews and loyalty platform for ecommerce, helping ecommerce brands establish credibility by building trust and giving their customers a voice. The team at Stamped created a platform to help brands have stronger relationships with their customers through Reviews and Loyalty.

We are a fully remote start-up team, headquartered in Canada with team members based all over the world. Join us as we take Stamped to the next level!

Role

We’re looking for a Product Manager - Integrations to help shape and execute our platform integrations product strategy and extend Stamped’s capabilities across partners to deliver greater value to merchants. 

This role will focus on bridging the gap between technology and go-to-market at Stamped, including identifying product feature opportunities, supporting definition of our integration roadmap, performing competitive analysis, and working closely with technology leads and our customer-facing teams.

Responsibilities

• Actively define scope of new integrations initiatives including feedback from our customer-facing teams (Sales, Success, Support, Marketing, and Partnerships), customer discovery results, input from technology teams, and understanding of how competitors have implemented the same integration(s)

• Work closely with our Integrations technology team to scope projects and define our roadmap

• Develop, orchestrate and oversee Go to Market strategies with the Product Marketing team from early initiative to successful launch and post-launch experience

• Work with Partnerships to build deeper two-way, first-party technology partner integrations

• Ensure feature parity across our supported ecommerce platforms and own the API product experience for third-party developers

• Establish and monitor key product metrics to set direction for our initiatives, including selecting and setting up an analytics & tracking tool (e.g., Mixpanel, Segment)

• Work closely with Design in translating product initiatives to best in class experiences

• Dig deep into Stamped’s competitive set across pricing, features, integrations, positioning, UX, etc.

• Be obsessed with experience optimization, and user efficiency

• Communicate our product clearly to internal stakeholders

Requirements

• Strong blend of technical & go-to-market understanding, ability to draw on past experience working with third-party integrations and/or customer facing API (requirements, roadmap, packaging, GTM, documentation, support) 

• Product management experience, and the ability to work smoothly with both engineering teams, customer-facing roles and managing tradeoffs

• Experience with analytics tools, tracking and building visualizations of customer adoption

• Working knowledge of SQL, Rest APIs, Javascript and Product Management tools such as Jira or Asana

• Deep understanding of the web / SaaS industry best practices, competitive landscape, and familiarity with Stamped’s business

• Solid understanding of CAC / ARPU / Churn / CLTV – you live and breathe SaaS metrics

• Creative and energetic with ability to inspire and motivate others

• Flawless communication and organization skills and a strong ability to articulate a vision

• Strong plus for Ecommerce industry experience

Benefits

What's in it for you?

• Work with a passionate, multinational and multi-talented group of tech enthusiasts who always go that extra mile

• Work directly with company leadership

• A fully remote company driven by deliverables, not hours

• Comprehensive benefits package

• Grow and own your area 

• $650 home office set up allowance

• $650 annual education budget 

• Employee Share Purchase Plan

• Paid Parental leave (up to 12 weeks)

• A key member of a growing Product team here at Stamped!

Why choose Stamped? 

You will be joining us at an inflection point for the Stamped product and team. We have experienced significant growth, our customers love us (but don’t just take our word for it), and we recently joined the WeCommerce family. 

If you're the type of person that seeks out new challenges, wants to work with some of the best people in the SaaS ecommerce space and make a meaningful immediate impact to a growing company, this is for you!

At Stamped, we are committed to building a diverse and inclusive space where people are free to be their whole and authentic selves. If you are excited about this role but your previous experience does not align with every qualification, we encourage you to apply anyways. You might be a fit for this or one of our other opportunities.