Strategic Account Manager

We’re growing the Expansion Sales team and are looking for a Strategic Account Manager. Working with our most strategic customers (we’re talking Amazon, RedBull Media, Meta…), you’ll be in charge of creating new opportunities within these companies to expand and grow our existing revenue whilst solving some of their biggest challenges. 

Superside is redefining how companies keep up with a more demanding market when it comes to creative production. Our customers are Marketing, Sales and Creative teams that struggle to scale their creative effort. We provide them with a Creative-as-a-service solution that helps them move forward quickly.

Reporting to the Director of Expansion, you’ll be supported by a dedicated team of creative professionals, but success will mostly rely on your capacity to create your own strategy and generate your own opportunities. 

Challenges

Our business model and offering is new to the industry. We’re disrupting the way we bring design at scale to our customers. This comes with its own challenges as your prospect might not be familiar with it. 

You’ll be working with some of the most exciting companies out there that oftentime come with a high level of organizational complexity. You will need to position yourself as a trusted partner to the organization to generate your own leads. 

This calls for an ambitious professional who approaches its job with tenacity and a strategic mindset that gets a knack out of building long term relationships with large organizations to identify where the opportunities exist to successfully pitch how Superside brings value to them. 

What you'll do

• Work closely with Superside’s strategic customers to develop growth and expansion opportunities

• Identify where new opportunities exist within the organization to successfully pitch how Superside will bring value

• Develop and convert expansion opportunities to meet and exceed the monthly sales quota

• Develop growth account plans that deliver a pipeline of fast and slower moving opportunities in our CRM (Salesforce) system and provide regular sales forecasts

• Work systematically with existing accounts together with Customer Success Team and Creative Projects Managers

• Manage procurement processes (RFI/RFQ/RFP) with large corporations

• Keep abreast of competition, competitive issues and Superside products and offerings

• Participate in the development of our sales team and go-to-market strategy, sales training and customer care.

What you'll need to succeed

• 4-8 years of relevant working experience, of which at least 4 years in sales / client development / commercial role, preferably from a creative agency and/or SaaS environment (sales, customer success, design operations, consulting, business development, business unit director, etc.)

• Proven top performer in a previous sales and/or commercial job with a track record in achieving commercial targets from selling and/or working with enterprise customers

• Self-confident English communicator comfortable at speaking with and pitching to executive management on phone, video conference or in writing

• Ability to build and deliver presentations to your customers

• A keen interest in design and “the future of work”

• Proven ability to work hard and independently

Personal attributes 

• Like to get things done and love to talk to businesses about how we can help them

• Ambitious and loves to work in a ultra fast moving company

• Strong communication skills

• Competitive, systematic, self-driven and like to set and exceed your KPI's 

• Team player and want to build on your skills and personality traits 

Why join us?

We’re on a mission to create more equal opportunities globally. And with that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.

Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:

• A global community of talented people working from more than 60 different countries

• Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy

• A high-pace, high-energy, and high-performance environment

• Trusting, ego-free and truth-seeking team members

• Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one

• A career path towards increased responsibility, mentorship and leadership. We grow, you grow

• We are a global company with 450+ subscription customers worldwide and are experiencing strong revenue growth. You will be exposed to all aspects of a business in startup mode and scaling quickly

• We’re just the right size. Not a small startup and not a corporate entity either

• See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing

Hiring process

• First interview with the team: An initial interview between you and your team lead to get to know each other and learn more about how we work

• Assessment and ability test: This is your time to shine! You'll receive a hypothetical business case to work on. You'll also receive ability tests selected to measure the skills and competencies needed to succeed in the role.

• Case Interview: 1h conversation with a Team Lead. You’ll first have the opportunity to present your work before diving deeper into your past experience. We always set aside some time for your questions so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us!

• Final Interview: You will meet with the Director Of Customer Success. This will allow you to understand how you role fits into the team on a higher level

• Offer: At this stage, it is clear we want you! We’ll make sure you want to join us too.

Disclaimer: This is our general hiring process, it might be adjusted for certain roles when necessary.

About Superside

Trusted by 450+ ambitious brands, Superside is the #1 creative-as-a-subscription service designed with Marketers and Creatives in mind. By combining the top 1% of creative talent from around the world with purpose-built design ops technology, Superside helps companies like PUMA, Shopify, Prime Gaming, Autodesk and LVMH scale creatives in order to test, learn and grow faster.

Since inception Superside has been a fully remote company, with 700+ team members working across 60+ countries and 19 timezones.

The company is backed by Y Combinator, Luxor Capital, Prosus Ventures, Slack Fund, Freestyle Capital, High Alpha Capital and Alliance Ventures in the quest to create equal opportunities for creatives all around the world.

To learn more, visit www.superside.com.

Diversity, equity and inclusion

We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.