Manager, Revenue Accounting

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

The Manager of Revenue will effectively with team members within Accounting and across departments to effect changes and complete special projects required as part of company-wide goals and objectives, ensuring proper and accurate accounting for revenue in accordance with ASC 606.

RESPONSIBILITIES:

• Oversee revenue monthly close procedures to ensure timely and accurate closing of the books for internal and external reporting in accordance with U.S. GAAP and SOX requirements.

• Manage a team of revenue accountants reporting into you.

• Ensure revenue for all customer contracts are accurately recorded in accordance with ASC 606.

• Liaise with our external auditors for the quarterly reviews and year-end audits, including discussing technical revenue accounting issues and internal control findings.

• Analyze and synthesize trends in data and information to identify risks and requirements for additional processes and procedures.

• Maintain great relationships with business partners (Deal Desk, Sales, Legal, and Sales Operations) and accounting peers to address accounting and operational needs.

• Instill/support a culture of high-quality work, team collaboration and continuous improvement, including providing mentorship and coaching.

REQUIREMENTS:

• A master’s degree related to accounting/finance or equivalent experience

• Experience with Enterprise SaaS business models

• 5+ years of related experience, including experience with ASC 606

• 2+ years of experience leading and managing teams

• Revenue recognition experience in a technology company, including ASC 606

• Experience building new capabilities and process optimization

• Demonstrated ability to make recommendations and influence outcomes

• Excellent team building and leadership skills with a focus on continual development, performance, accountability and self-motivation

• Strong negotiation and communication skills; experience in effectively communicating key data including presentations to senior management

• Track record of achieving results with a strong sense of ownership and follow-through

• Excellent written and verbal communication skills in order to interact upward and cross functionally and manage a large team

• Confidence in researching technical accounting literature and SEC guidance and drafting accounting memorandums

• Ability to motivate, engage, and develop teammates to reach maximum potential

• Experience with customer contracts with multiple performance obligations

• Knowledge of NetSuite, Zuora, and Salesforce systems

• Understanding of how IT systems and workflows are designed

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.