Product Designer at Thatch

About the role

At Thatch, design is one of the defining traits that puts us in a class of our own. The healthcare experience in America has long been subpar, and the bar for quality design is on the floor — we’re going to raise this bar, and with it, the entire health insurance industry.

As an early member of Thatch’s design team, you’ll craft beautiful experiences for people using our product every day: businesses, their teams, and brokers. You’ll impact everything design related, including UI components for our design system, new products involving complex user interactions, and the design team’s strategy and vision. Your work will lead the way for a better insurance experience that enables members to get the healthcare benefits they need and make them feel calm, fulfilled, and liberated.

We’re looking for someone who can meet users where they are in their journey and inspire trust by delivering simple, beautiful, and crafted end-to-end experiences. You should be comfortable owning the entire design experience, from UX strategy to product design and company branding.

What you'll do

• Participate in and shape every part of the product development process, from idea inception to production

• Work cross-functionally with engineering, growth, product, sales, operations, and leadership to create incredible user experiences

• Develop and maintain the design system and brand assets we’ll use across the company

• Write design documentation and guidelines for internal audiences

• Iterate on and improve our design standards, tooling, and processes

Background we're looking for

• 4+ years of experience in product design roles

• Obsession with understanding and serving users and, ultimately, making their lives better

• Demonstrated first principle thinking and mastery of fundamental design principles

• Experience operating in ambiguous environments solving complex user problems

• Ability to balance blue sky creativity and dedication to craft with bias to action

Experience we’d be particularly excited about

• Ability to read and/or write HTML, CSS, and JavaScript

• Background scaling high growth technology companies in the past

• Experience or interest in finance, healthcare, or benefits