Account Coordinator

ACCOUNT COORDINATOR

Reporting to: Account Manager/Account Director

Direct Reports: None

At Think Shift, we believe in building jobs around people. Our talented team of multi-disciplined creators and strategists have one thing in common: the desire to realize their own potential. We help our clients do the same.

As one of the largest ag-focused agencies in the world, we help agriculture and agri-food organizations imagine their future — then re-invent themselves accordingly. Our people have a head for logic and a heart for magic, and our clients engage us to help them think strategically and craft the stories that will propel them forward. Through our progressive approach to leadership development, strategic planning, corporate culture, brand development and marketing, we help ag leaders see their true potential and leverage change to bring their traditional brands into the new world.

We’re looking for creative and strategic minds who share our desire to find and realize potential — for ourselves and for our clients. Let’s get in touch.

Summary

The Account Coordinator is the inside voice of the Account Team. Clients and team members count on you to keep project workflows seamless and efficient. When the work is flying, you keep your cool and focus on the details, efficiently prioritizing and adjusting your workflow. You take full ownership over project plans and confidently navigate client relationships, while intentionally developing your career. 

Accountabilities:

60% - Administration

• Manage administrative details and client correspondence, supporting smooth progress of internal client workflows

• Assist in the preparation of agendas, proposals, and client presentation materials

• Capture notes during meetings and circulate Action Items to stakeholders ensuring accountability and timelines

• Source and manage print production and media placements

• Create purchase orders for outside vendors ensuring all project inputs are billed appropriately

• Work with internal and external media buyers (digital and traditional) to book client work as per the campaign strategy

• Monitor client social media placements 

• Coordinate all details of photo and video shoots and other project related work

• Coordinate Stop Process and proofread all client work prior to presentation with internal team

40% Project Management

• Attend client discovery meetings to gain understanding of project success and contribute ideas in creative strategy sessions 

• Prepare and deliver project management status reports to clients and internal team 

• Provide updates to Management on project progress and potential issues  

• Research, gather and assemble client background information, activities, competitor and industry information  

Requirements

Competencies:

• Excellent understanding of digital marketing strategy and tactics, advertising, communications, and design 

• Super detail-oriented and organized, with emphasis on strong follow-through  

• Customer-focused with a passion to grow client relationships 

• Highly proactive and self-motivated, yet able to take direction 

• Strong interpersonal, written and oral communication skills 

• Ability to find new ways to improve efficiencies

• Experienced in MS Office, specifically Excel and PowerPoint 

• Direct experience in a Client Services, Marketing, or Advertising role 

• Agriculture industry experience is an asset 

• Must be able to travel (international) up to 25%

Education:

• Bachelor’s Degree in business or related field (an equivalent combination of education and experience also considered) 

BENEFITS

Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:

• Medical, Dental, and Vision benefits coverage

• Semi-annual bonuses (based on Company performance)

• Flexible work arrangements (work from anywhere)

• Year-round opportunities for internal and external training and development programs

Please note accepted applicants must provide satisfactory proof of vaccination at time of offer. Lack of documentation will result in withdrawal of application.

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