Community and Content Manager

About Trafilea

Trafilea is a global company that builds communities and transformative brands. We own the brands and take care of the entire customer journey, to deliver wow-worthy experiences that influence and empower millions of people globally.

Our culture is fast-paced and dynamic. We are data-driven enthusiasts, passionate about marketing, exponential technologies, and innovation.

We have over 300 hundred employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

We are looking for dynamic, dedicated, and committed individuals with a strong desire to grow, that can drive the brand forward on its truly exciting journey.

Do you want to know more about our Brands? Shapermint, Truekind & Empetua.

We’re looking for a result-oriented Community and Content Manager to be responsible for the management and effective execution of branded content across all communication touchpoints. You will transform the Trafilea brands into a mission-driven community led by best-in-class content and education.

Expected outcomes & responsibilities

• Create a creative communication strategy in our social channels to drive incremental reach and views and build the desire in consumers to know about the brand and make a purchase with a performance-driven mindset.

• Collaborate with the Content Production and Social Media teams to define the community strategy, the community calendar, and community activities

• Create content and coordinate the content creation process across all touchpoints

• Provide actionable insight into the communities

• Be the voice of Shapermint Studios and brand champion of our communities

• Work with video editors, designers and copywriters to produce fast and quality content with internal footage or creators content.

• Ensure our communications and deliverables from teams are on brand and driving the Brand messaging guideline to position the brand by deeply understanding our buyer person continuously.

• Plan and define channel strategies of communication-based on platform metrics, understanding how to “hack” them and what is driving the biggest engagement/revenue to hit our goals

Job requirements

• A minimum of 5 years’ experience in community management

• A minimum of 5 years’ experience in publishing, social media, and multi channel management

• Strong communicator, with the ability to synthesize complex issues, findings, and recommendations and package key messages for senior executives

• Proven ability to partner, build confidence and influence, multiple stakeholders, at all levels across the organization

• Demonstrate attention to detail and ability to see the big picture.

• Continuous learning and Growth mindset.

• Result and business-oriented person.

• Strong interpersonal & communications skills to engage and influence team members

• Good analytical skills.
  

What We Have to Offer

• Proximity doesn’t influence productivity. As a globally distributed team, you can live and work wherever you want.

• A rich experience including the opportunity to collaborate with world-class talents. Encouraging transparency and open communication to all.

• A data-driven, dynamic, energetic work environment, full of talented, goal-oriented, and empathetic people working together to grow and develop both as professionals and human beings.

• A safe space to be who you truly are. We embrace and support diversity, equity and work hard every day to keep becoming more inclusive.

• Openness to new ideas and initiatives: You can always join a squad, tribe, or committee, start new ones. Bring your hobbies and passions and transform them into projects!
  

For more benefits please visit our Trafilea web Site.
Are you ready? Apply for this position today and join the fastest-growing startup in the world!