Senior Product Manager

Upbound is the company behind Crossplane, the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric approach Kubernetes pioneered for managing infrastructure and policies, and self service infrastructure capabilities.

Upbound is looking for an exceptional Product Manager to join our growing team. In this role, you'll be the voice of the customer for strategic initiatives related to Upbound's flagship product, Upbound Cloud. Our ideal candidate is eager to work in a startup environment, is passionate about working closely with our engineering teams as a champion of Upbound customers, and has a demonstrated aptitude for making data driven decisions.

In this role you will be

• Conducting user studies with Crossplane community members and Upbound Cloud users to understand how they manage infrastructure at scale and in production

• The product owner for our engineering team focused on enabling enterprises to purchase our SaaS products

• Defining user journey funnels, key metrics, and analyzing user behavior to make informed product decisions

• Working closely with Upbound designers defining delightful experiences for our users and customers

• Supporting our marketing efforts with blog posts about the latest Upbound releases and thought leadership articulating our vision

You may be a good fit if you have

• A passion for building new products from the ground up

• Performed customer discovery and user research for new products or features

• Intuition around delighting users and designing world-class experiences

• Deep analytical skills you apply to making decisions or creating decision frameworks

• Owned an enterprise-grade service or product before and understand the unique challenges of enterprise customers purchasing SaaS

• Built products for DevOps engineers and operators tasked with making software development efficient and pain-free for their organizations

• Experience with agile development and familiarity with the product owner role on a team

It is a plus if

• You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment

• You’re eager to learn and work in a fast paced environment

While building amazing technology is important, Upbound has an intense commitment to building a great culture. With company values like Be Accountable, Demonstrate Craftsmanship, Champion the Customer, Collaborate Decisively, Care For Our Communities, Act as an Owner and Engage Vulnerability; you'll find yourself in a place where learning, growth, impact, and fun finally intersect. Similar to the open source community we serve, we look to each other to constantly iterate and improve on what we're building and you will be a key contributor in this effort.

We encourage people of all backgrounds, gender identities, ethnicities, ages, or any other descriptors that make you uniquely you, to apply with enthusiasm and confidence.  Upbound is a place where you can be 100% comfortable being you.