Human Resources Business Partner

Meet Upside:

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce runs through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives. Our mission, values, and commitment to inclusivity guide our team of more than 200 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. 

About the job:

Upside’s growing quickly and looking for a Human Resources Business Partner to join our team and support our technical departments. The ideal candidate will contribute at both hands-on and strategic levels with organizational design, talent management, development & succession planning, change management, and other organizational programs cultivating an amazing, innovative and respectful culture. This individual will bring creative and effective ideas and solutions forward.

If you're passionate about the employee experience, thrive in a fast-paced environment, and have a track record of bringing projects to life, we would love to meet you!

What you’ll do:

• Lead and support HR and business initiatives for assigned leaders and business groups

• Drive the HR vision and execution of people strategies to deliver positive results

• Serve as a strategic partner with business leaders and managers to retain, develop, and motivate people

• Review and analyze data to identify trends and recommend solutions to improve performance, retention, and engagement

• Serve as a link between management and employees and provide HR support and coaching to all levels of the organization

• Partner with managers to build leadership capabilities, identify high potential employees, and develop succession plans

• Promote positive employee relationships through communication and interpretation of HR policies

• Proactively assess and execute talent management strategies to support individual and team growth and development

• Manage the Performance Review process for assigned business groups

• Manage employee relations issues

• Partner with colleagues across the entire People & Workplace Department to deploy strategies

• Actively contribute to the development of a respectful and safe environment within Upside

• Participate as an integral member of the extended People & Workplace community

What you need:

• Bachelor’s degree in Human Resources, Business Administration, or related, or equivalent education

• 5+ years of experience as a HRBP at a fast-growing company, preferably in tech

• Strong working knowledge of federal, state, and local labor laws and reporting requirements

• Ability to thrive in a fast-paced, rapidly changing, “get it done” environment

• A high level or organization and the ability to prioritize independently and self-driven to meet deadlines

• Comfort with ambiguity, asking questions, chasing down answers, and operating with minimal guidance to move work forward

• Ability to interact with all levels of the organization, from C-Suite to entry-level

• Ability to work at both strategic and tactical levels – a hands-on team player

• Outstanding attention to detail from start to finish

• Good judgment, versatility, flexibility, and a strong work ethic

• Open to travel to our DC headquarters, as required throughout the quarter.

The fine print:

• Location: This role may sit anywhere in the United States, though you're welcome to work from our DC, Austin, or Chicago office if you're in-region!

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!

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