
Technical Documentation Specialist
🎥 What are we doing at Uscreen?
Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business. We are revolutionizing the way that video-based entrepreneurs & creators monetize their content. Uscreen has grown from 30 to 100+ employees over the last year — with the best yet to come!
Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices. 10,000+ video creators build, market, and sell their content with Uscreen — and they generate hundreds-of-millions of dollars in revenue doing it.
🚀 What you’ll do
Craft high quality, easy-to-follow content for our Help Center
Quickly grasp, distill, and translate technical features and workarounds into a format that is easily digestible for clients of all technical levels
Remain up-to-date with our constant product updates and proactively update help guides based on priority
Maintain a meticulous, methodical organizational system for prioritizing both updated and new help guides
Meet or exceed content creation deadlines
Use Github to deploy new code to our internal testing and documentation environment
Work closely with all client-facing teams and platform Product Managers; regularly receive and implement feedback with ease
🔥 Do you have what it takes?
Impeccable sense of grammar and punctuation (American English)
2+ years of experience managing content
2+ years of experience writing (with writing samples to support)
Ability, or willingness to learn, Ruby and Javascript
Experience in SaaS
Experience writing/editing scripts for videos
Detail-oriented with strong organizational skills
A functional workstation & quiet working space
Able to overlap a minimum of five (5) hours with our Washington DC-based team. (9am-5pm Eastern Time). We strongly prefer someone located in the following time zones: UTC – 3, UTC – 4, UTC – 5, UTC – 6, UTC – 7, UTC – 8.
🎯 Bonus if you have:
Experience using Github
Experience in software engineering or software development
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