Technical Documentation Specialist

🎥 What are we doing at Uscreen? 

Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business. We are revolutionizing the way that video-based entrepreneurs & creators monetize their content. Uscreen has grown from 30 to 100+ employees over the last year — with the best yet to come!

Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices. 10,000+ video creators build, market, and sell their content with Uscreen — and they generate hundreds-of-millions of dollars in revenue doing it.

🚀 What you’ll do

• Craft high quality, easy-to-follow content for our Help Center

• Quickly grasp, distill, and translate technical features and workarounds into a format that is easily digestible for clients of all technical levels

• Remain up-to-date with our constant product updates and proactively update help guides based on priority

• Maintain a meticulous, methodical organizational system for prioritizing both updated and new help guides

• Meet or exceed content creation deadlines

• Use Github to deploy new code to our internal testing and documentation environment 

• Work closely with all client-facing teams and platform Product Managers; regularly receive and implement feedback with ease

🔥 Do you have what it takes?

• Impeccable sense of grammar and punctuation (American English)

• 2+ years of experience managing content

• 2+ years of experience writing (with writing samples to support)

• Ability, or willingness to learn, Ruby and Javascript

• Experience in SaaS

• Experience writing/editing scripts for videos

• Detail-oriented with strong organizational skills

• A functional workstation & quiet working space

• Able to overlap a minimum of five (5) hours with our Washington DC-based team. (9am-5pm Eastern Time). We strongly prefer someone located in the following time zones: UTC – 3, UTC – 4, UTC – 5, UTC – 6, UTC – 7, UTC – 8.

🎯 Bonus if you have:

• Experience using Github

• Experience in software engineering or software development