Online Store Phone Operator (German language)

At AM PM, we're experts in creating premium bathroom products that redefine the essence of luxury living. As we push ahead, shattering barriers and achieving new milestones, we're seeking outstanding professionals in Сustomer service to join our team!

Tasks

• Consult customers on AM PM products.

• Answer incoming calls on the corporate phone line (9:00 AM – 6:00 PM).

• Respond to customer inquiries via marketplaces and the online store.

• Handle order-related complaints on marketplaces and the online store.

• Process shipments through the transportation company’s website.

• Perform administrative tasks for the online store.

Requirements

• Fluent German and English languages

• Availability to be reachable on the corporate phone number (9:00 AM – 6:00 PM).

• High learning ability - ability to understand the details of a technically complex product such as plumbing and be ready to answer any questions

Benefits

• Home office

• Full-time

• Active team

• Career growth, amazing and progressive tasks

• Rich corporate culture

Important: The HR department accepts responses only through the JOIN platform, please send us a resume in this way, other communication methods are not available