Systems Administrator

The Role

As a Systems Administrator, you will be a part of the Information Technology team working to administer and make architectural decisions with Bloomerang’s core technology apps.

What You Will Do

• Advanced Systems Administration & Lifecycle: Full-spectrum responsibility for installing, configuring, and maintaining IT infrastructure, including proactive enhancements and troubleshooting. Experience within companies of 500+ employees preferred.

• Systems Integration & Automation: Technical expertise in making disparate applications communicate via APIs and workflow automation tools to create seamless data flow.

• Senior Technical Leadership: Serves as the primary escalation point for Desktop Support Engineers, providing expert-level guidance on complex technical issues.

• Cross-Functional Project Delivery: Proven ability to facilitate and deliver technical solutions collaboratively across different business units while maintaining high standards through rigorous ticket quality control.

What You Need to Succeed

• Comprehensive Systems Lifecycle Management: Proven ability to install, configure, troubleshoot, and maintain complex IT systems, with a rigorous focus on detail during configuration and change management.

• Apple-First Ecosystem Mastery: Proficiency in managing a mixed-platform environment, with expert-level troubleshooting and administration skills specifically tailored to macOS (and supplemental support for Windows).

• Identity & Collaboration: Hands-on administration experience within a modern cloud-first stack, including Okta for identity management, Google Workspace for enterprise collaboration, and Slack for internal communications.

• Cloud Infrastructure Foundation: Practical experience navigating the AWS Admin Portal to manage permissions, monitor resources, or support cloud-based infrastructure initiatives.

• Documentation & Technical Communication: High level of written and verbal clarity, with a commitment to maintaining accurate, up-to-date documentation for all systems and procedures.

• AI-Driven Efficiency: Hands-on experience utilizing generative and agentic AI tools to automate routine tasks, streamline workflows, and improve overall team output.

• Continuous Innovation & Adaptability: A proactive "builder" mindset with an enthusiasm for staying ahead of tech trends and responsibly integrating emerging AI capabilities to drive creative solutions.

Nice To Have

• Advanced Sales Tech Stack Management: Proven experience configuring and optimizing high-velocity sales tools, including VoIP/dialers, email sequencing platforms, and sales intelligence software (e.g., Gong, Clay).

• Salesforce Mastery: Strong proficiency in Salesforce administration, with a focus on how CRM architecture supports complex RevOps workflows and data enrichment.

• Technical Infrastructure & Security: Deep understanding of the "plumbing" behind sales tools, specifically API integrations, Role-Based Access Control (RBAC), and system security protocols.

• Email Deliverability Expertise: Specialized knowledge in managing email health, including domain warming, deliverability monitoring, and sequencing best practices to ensure high inbox placement.